Event Glossary (N-Z)

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A-M | O | P | Q | R | S | T | U | W 
O

Open Rate - The percentage of contacts who opened an email. If you send 100 emails and 28 recipients open them, the open rate would be 28% (which also happens to be the average open rate for emails sent through Cvent). To find the open rate, run the Email Rates by Email report and click the name of an email to see the details for each one. Keep in mind, these rates aren't 100% accurate.

Optional Item - Raffle tickets, T-shirts, and memberships are examples of optional items, which are anything that can be purchased or added during registration and in one of these four categories: quantity items, membership items, group items, and donation items.

Optional Session - A presentation, discussion, or activity that an invitee must sign up for, unlike included sessions, which are automatically added to every registration. Optional sessions can have a different capacity and fee than the event itself. 

P

Parked Report - Parking a report posts it online and generates a link that you can send to anyone who needs to see it, even those without a Cvent login. Every time they access the report, it refreshes to show the latest data. You can also password-protect your parked reports or limit access by user.  

Participants - Someone who has checked in or been marked as a participant for an event or session.

Payment Gateway - Required if you want to collect online paymentsthis service securely forwards your registrant's credit card information to the processor. Cvent covers the cost of one Payflow Pro gateway for each client, making it the most popular and cost-effective option, but there are others.

Private Domain - Your event's web address might look something like this: www.cvent.com/mcqsf. But you can upgrade to a private domain to rename it to whatever you want (assuming no one else owns that particular URL already). It would then look like this: YourWebsite.com. This is a little different than a custom URL, which includes ".cvent" in the link but requires less work to set up. Both options cost extra.  

Private Event - If you make your event private, only people on an invitation list can register. You can further limit who has access based on their IP address or email domain. Your event website, however, could still show up in a Google search unless you hide it from search engines

Public Event - When you make your event public, anyone can find it online and register. If you want to lock it down, make it private.  


Q

Quantity Item - A product people could purchase multiples of during registration, such as raffle tickets, DVDs, or tote bags. Invitees must enter the amount they want.

Question Tags - A label you can place on a survey question in order to track responses over multiple events. For example, you could add the tag "Food Preferences" to food-related questions in any of last year's events, then compare the responses altogether.


R

Registrant - An invitee that has successfully registered for your event. You can customize registration for your invitees by adding registration paths and registration types.

Registration Approval - A restriction you can place on registration so that no one's registration is finalized without your say-so.

Registration Path - Walking through the process of registration is considered a path. If you enable the Registration Paths feature, a single event can have multiple registration experiences, customized to different groups of people. For example, your Members could have different fees and sessions available to them than your Exhibitors.  

Registration Type - These categories determine what different groups of people see during registration, what they can select, and how much those items cost. Unlike contact types, you can have different registration types for different events. Common examples include Attendees, Exhibitors, or Speakers. You can assign invitees a registration type or allow them to choose their own.


S

Session - A presentation, discussion, or activity you've added that invitees can register for or that's included automatically with registration.

Session Category - Designed to organize your agenda based on topics, session categories lump related sessions together so that invitees can more easily find the ones that interest them while registering.

Session Group - A way to organize multiple optional sessions. Since an invitee can only select one session from a session group, they can be used to prevent scheduling conflicts, limit an invitee's selection, or simply shorten the registration process.

Standard Registration Event - The previous name for a Classic Registration Event, where all features available in your contract can be used to set up, market, and manage more complex events. This term was invented to differentiate a "regular" event from the quick and simple Express versions, and will be replaced by the new, modern Flex event.


T

Test Mode - Move your event to Test Mode to send testing scenarios to yourself or others, making sure your site, registration, and emails look and function like you want. Invitees cannot register or receive emails until your event is in Active status.  

Testing Scenarios - After moving your event to Test Mode, you can run through different aspects of your event, like checking the invitation that exhibitors receive, viewing your website through the eyes of a speaker, or experiencing registration as someone not in your Address Book. You can send these scenarios to others to walk through, even if they aren't a Cvent user.

Track These are bundles of sessions. Designed to streamline registration, invitees can select a track with one click rather than scouring a lengthy agenda to find what matters to them. In paid events, tracks can also be used to discount bulk purchases. Since an individual session's fees become void when offered as part of a track, you could combine six sessions, each costing $100, and price the bundle at $500.


U

User - A user is anyone with Cvent log in credentials. They can be assigned roles to limit what they can see or do in the account.  

User Group - Sets of users that make toggling visibility more efficient. For example, if you're determining who can view a particular report or document, rather than checking the boxes for each individual user, you can select a single user group and grant access to many users at once

User Role - A set of permissions that determine which features a user can access in Cvent. For example, you could create a role for Email Users
people who can create and send emails but cannot create events. Every user must have one, and only one, user role.

W

Weblink - These are the URLs for each page of your event website. Access them in the Weblinks section or create your own. To make your links more readable, consider a private domain or custom URL.

 

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