Using a Scanner to Check In Attendees

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For the fastest line possible, add a QR code to your attendee's confirmation email or badge, then scan them at the door to your event or session. You can use your iOS device's camera, an attachment sleeve, or a Bluetooth scanner. No internet connection required.

1 Send out the QR codes. In your Cvent event, drag and drop the QR Code component onto your badges or, if you plan to email the code in advance, create one that includes nothing but the Confirmation Number and add it to your email via data tag. You could use a one-dimensional barcode, but they're harder to scan.

2 Choose your scanner. You can use the camera on any iOS device to scan attendees, but each device needs the OnArrival app and it can take several seconds to center the QR code. To scan even faster, we recommend the following:
  • Linea Pro 6 - Slip this sleeve onto each iPhone 5 or iPod 5 with OnArrival to scan QR codes quicker than your phone's camera. You can even swipe credit cards with it. These scanners are provided with OnArrival 360 but you can also rent them from Cvent.
If you're using the device above, connect the scanner sleeve to the device.

3 Charge your scanners. Once you receive your scanners, take them out of the box, turn them on, and charge them. You'll want to make sure they're fully charged before you begin using them onsite.
 
4 Scan attendees into the event. Open the OnArrival app and select your event. Tap User-added image at the bottom.

If prompted, tap OK to allow the app to access your camera or the attached scanner.

Aim the scanner attachment at the QR code or, if you're using your device's camera, center the code on the screen.


 
NOTE: Using Kiosk Mode? Ensure QR Code Scanning is enabled.

As soon as they're checked in, a green check mark will flash, followed by a screen with the attendee's name above a "Scan successful" bar.

User-added image
 
If you've enabled Auto Preview in the app's settings, the attendee's badge will immediately be displayed. Tap the arrow in the upper left to return to scanning.

Or scan them into a session. If you have OnArrival Premium, you can scan attendees into sessions. To do so, open the OnArrival app and select your event.
At the top of the screen above your event's title, tap Select Session, then tap the session's name. Tap User-added image at the bottom. If prompted, tap OK to allow the app to access your camera or the attached scanner.
 
NOTE: Sessions must be added to your event before you begin checking attendees into them.

Aim the scanner attachment at the QR code or, if you're using your device's camera, center the code on the screen.

As soon as they're checked in, a green check mark will flash, followed by a screen with the attendee's name will appear above a "Scan successful" bar.

 

User-added image

If you're not allowing walk-ins for this particular session and you try to check in someone who isn't registered for it, a red screen will flash, followed by another screen letting you know that this invitee has been denied entry. Tap Dismiss to clear the message, or Let them in anyway to override the setting.
 
User-added image
 
NOTE: If you're scanning an attendee into a session that's part of a session group, they'll be unregistered automatically from all other sessions in that group.
 

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What can we do to make this article better?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
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  • 3
  • 4
  • 5
For the fastest line possible, add a QR code to your attendee's confirmation email or badge, then scan them at the door to your event or session. You can use your iOS device's camera, an attachment sleeve, or a Bluetooth scanner. No internet connection required.

1 Send out the QR codes. In your Cvent event, drag and drop the QR Code component onto your badges or, if you plan to email the code in advance, create one that includes nothing but the Confirmation Number and add it to your email via data tag. You could use a one-dimensional barcode, but they're harder to scan.

2 Choose your scanner. You can use the camera on any iOS device to scan attendees, but each device needs the OnArrival app and it can take several seconds to center the QR code. To scan even faster, we recommend the following:
  • Linea Pro 6 - Slip this sleeve onto each iPhone 5 or iPod 5 with OnArrival to scan QR codes quicker than your phone's camera. You can even swipe credit cards with it. These scanners are provided with OnArrival 360 but you can also rent them from Cvent.
If you're using the device above, connect the scanner sleeve to the device.

3 Charge your scanners. Once you receive your scanners, take them out of the box, turn them on, and charge them. You'll want to make sure they're fully charged before you begin using them onsite.
 
4 Scan attendees into the event. Open the OnArrival app and select your event. Tap User-added image at the bottom.

If prompted, tap OK to allow the app to access your camera or the attached scanner.

Aim the scanner attachment at the QR code or, if you're using your device's camera, center the code on the screen.


 
NOTE: Using Kiosk Mode? Ensure QR Code Scanning is enabled.

As soon as they're checked in, a green check mark will flash, followed by a screen with the attendee's name above a "Scan successful" bar.

User-added image
 
If you've enabled Auto Preview in the app's settings, the attendee's badge will immediately be displayed. Tap the arrow in the upper left to return to scanning.

Or scan them into a session. If you have OnArrival Premium, you can scan attendees into sessions. To do so, open the OnArrival app and select your event.
At the top of the screen above your event's title, tap Select Session, then tap the session's name. Tap User-added image at the bottom. If prompted, tap OK to allow the app to access your camera or the attached scanner.
 
NOTE: Sessions must be added to your event before you begin checking attendees into them.

Aim the scanner attachment at the QR code or, if you're using your device's camera, center the code on the screen.

As soon as they're checked in, a green check mark will flash, followed by a screen with the attendee's name will appear above a "Scan successful" bar.

 

User-added image

If you're not allowing walk-ins for this particular session and you try to check in someone who isn't registered for it, a red screen will flash, followed by another screen letting you know that this invitee has been denied entry. Tap Dismiss to clear the message, or Let them in anyway to override the setting.
 
User-added image
 
NOTE: If you're scanning an attendee into a session that's part of a session group, they'll be unregistered automatically from all other sessions in that group.
 

Did this article resolve your issue?

Yes
No

What can we do to make this article better?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
  • 2
  • 3
  • 4
  • 5
For the fastest line possible, add a QR code to your attendee's confirmation email or badge, then scan them at the door to your event or session. You can use your iOS device's camera, an attachment sleeve, or a Bluetooth scanner. No internet connection required.

1 Send out the QR codes. In your Cvent event, drag and drop the QR Code component onto your badges or, if you plan to email the code in advance, create one that includes nothing but the Confirmation Number and add it to your email via data tag. You could use a one-dimensional barcode, but they're harder to scan.

2 Choose your scanner. You can use the camera on any iOS device to scan attendees, but each device needs the OnArrival app and it can take several seconds to center the QR code. To scan even faster, we recommend the following:
  • Linea Pro 6 - Slip this sleeve onto each iPhone 5 or iPod 5 with OnArrival to scan QR codes quicker than your phone's camera. You can even swipe credit cards with it. These scanners are provided with OnArrival 360 but you can also rent them from Cvent.
If you're using the device above, connect the scanner sleeve to the device.

3 Charge your scanners. Once you receive your scanners, take them out of the box, turn them on, and charge them. You'll want to make sure they're fully charged before you begin using them onsite.
 
4 Scan attendees into the event. Open the OnArrival app and select your event. Tap User-added image at the bottom.

If prompted, tap OK to allow the app to access your camera or the attached scanner.

Aim the scanner attachment at the QR code or, if you're using your device's camera, center the code on the screen.


 
NOTE: Using Kiosk Mode? Ensure QR Code Scanning is enabled.

As soon as they're checked in, a green check mark will flash, followed by a screen with the attendee's name above a "Scan successful" bar.

User-added image
 
If you've enabled Auto Preview in the app's settings, the attendee's badge will immediately be displayed. Tap the arrow in the upper left to return to scanning.

Or scan them into a session. If you have OnArrival Premium, you can scan attendees into sessions. To do so, open the OnArrival app and select your event.
At the top of the screen above your event's title, tap Select Session, then tap the session's name. Tap User-added image at the bottom. If prompted, tap OK to allow the app to access your camera or the attached scanner.
 
NOTE: Sessions must be added to your event before you begin checking attendees into them.

Aim the scanner attachment at the QR code or, if you're using your device's camera, center the code on the screen.

As soon as they're checked in, a green check mark will flash, followed by a screen with the attendee's name will appear above a "Scan successful" bar.

 

User-added image

If you're not allowing walk-ins for this particular session and you try to check in someone who isn't registered for it, a red screen will flash, followed by another screen letting you know that this invitee has been denied entry. Tap Dismiss to clear the message, or Let them in anyway to override the setting.
 
User-added image
 
NOTE: If you're scanning an attendee into a session that's part of a session group, they'll be unregistered automatically from all other sessions in that group.
 

Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
  • 2
  • 3
  • 4
  • 5
For the fastest line possible, add a QR code to your attendee's confirmation email or badge, then scan them at the door to your event or session. You can use your iOS device's camera, an attachment sleeve, or a Bluetooth scanner. No internet connection required.

1 Send out the QR codes. In your Cvent event, drag and drop the QR Code component onto your badges or, if you plan to email the code in advance, create one that includes nothing but the Confirmation Number and add it to your email via data tag. You could use a one-dimensional barcode, but they're harder to scan.

2 Choose your scanner. You can use the camera on any iOS device to scan attendees, but each device needs the OnArrival app and it can take several seconds to center the QR code. To scan even faster, we recommend the following:
  • Linea Pro 6 - Slip this sleeve onto each iPhone 5 or iPod 5 with OnArrival to scan QR codes quicker than your phone's camera. You can even swipe credit cards with it. These scanners are provided with OnArrival 360 but you can also rent them from Cvent.
If you're using the device above, connect the scanner sleeve to the device.

3 Charge your scanners. Once you receive your scanners, take them out of the box, turn them on, and charge them. You'll want to make sure they're fully charged before you begin using them onsite.
 
4 Scan attendees into the event. Open the OnArrival app and select your event. Tap User-added image at the bottom.

If prompted, tap OK to allow the app to access your camera or the attached scanner.

Aim the scanner attachment at the QR code or, if you're using your device's camera, center the code on the screen.


 
NOTE: Using Kiosk Mode? Ensure QR Code Scanning is enabled.

As soon as they're checked in, a green check mark will flash, followed by a screen with the attendee's name above a "Scan successful" bar.

User-added image
 
If you've enabled Auto Preview in the app's settings, the attendee's badge will immediately be displayed. Tap the arrow in the upper left to return to scanning.

Or scan them into a session. If you have OnArrival Premium, you can scan attendees into sessions. To do so, open the OnArrival app and select your event.
At the top of the screen above your event's title, tap Select Session, then tap the session's name. Tap User-added image at the bottom. If prompted, tap OK to allow the app to access your camera or the attached scanner.
 
NOTE: Sessions must be added to your event before you begin checking attendees into them.

Aim the scanner attachment at the QR code or, if you're using your device's camera, center the code on the screen.

As soon as they're checked in, a green check mark will flash, followed by a screen with the attendee's name will appear above a "Scan successful" bar.

 

User-added image

If you're not allowing walk-ins for this particular session and you try to check in someone who isn't registered for it, a red screen will flash, followed by another screen letting you know that this invitee has been denied entry. Tap Dismiss to clear the message, or Let them in anyway to override the setting.
 
User-added image
 
NOTE: If you're scanning an attendee into a session that's part of a session group, they'll be unregistered automatically from all other sessions in that group.
 

Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
  • 2
  • 3
  • 4
  • 5
For the fastest line possible, add a QR code to your attendee's confirmation email or badge, then scan them at the door to your event or session. You can use your iOS device's camera, an attachment sleeve, or a Bluetooth scanner. No internet connection required.

1 Send out the QR codes. In your Cvent event, drag and drop the QR Code component onto your badges or, if you plan to email the code in advance, create one that includes nothing but the Confirmation Number and add it to your email via data tag. You could use a one-dimensional barcode, but they're harder to scan.

2 Choose your scanner. You can use the camera on any iOS device to scan attendees, but each device needs the OnArrival app and it can take several seconds to center the QR code. To scan even faster, we recommend the following:
  • Linea Pro 6 - Slip this sleeve onto each iPhone 5 or iPod 5 with OnArrival to scan QR codes quicker than your phone's camera. You can even swipe credit cards with it. These scanners are provided with OnArrival 360 but you can also rent them from Cvent.
If you're using the device above, connect the scanner sleeve to the device.

3 Charge your scanners. Once you receive your scanners, take them out of the box, turn them on, and charge them. You'll want to make sure they're fully charged before you begin using them onsite.
 
4 Scan attendees into the event. Open the OnArrival app and select your event. Tap User-added image at the bottom.

If prompted, tap OK to allow the app to access your camera or the attached scanner.

Aim the scanner attachment at the QR code or, if you're using your device's camera, center the code on the screen.


 
NOTE: Using Kiosk Mode? Ensure QR Code Scanning is enabled.

As soon as they're checked in, a green check mark will flash, followed by a screen with the attendee's name above a "Scan successful" bar.

User-added image
 
If you've enabled Auto Preview in the app's settings, the attendee's badge will immediately be displayed. Tap the arrow in the upper left to return to scanning.

Or scan them into a session. If you have OnArrival Premium, you can scan attendees into sessions. To do so, open the OnArrival app and select your event.
At the top of the screen above your event's title, tap Select Session, then tap the session's name. Tap User-added image at the bottom. If prompted, tap OK to allow the app to access your camera or the attached scanner.
 
NOTE: Sessions must be added to your event before you begin checking attendees into them.

Aim the scanner attachment at the QR code or, if you're using your device's camera, center the code on the screen.

As soon as they're checked in, a green check mark will flash, followed by a screen with the attendee's name will appear above a "Scan successful" bar.

 

User-added image

If you're not allowing walk-ins for this particular session and you try to check in someone who isn't registered for it, a red screen will flash, followed by another screen letting you know that this invitee has been denied entry. Tap Dismiss to clear the message, or Let them in anyway to override the setting.
 
User-added image
 
NOTE: If you're scanning an attendee into a session that's part of a session group, they'll be unregistered automatically from all other sessions in that group.
 

Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
  • 2
  • 3
  • 4
  • 5

Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
  • 2
  • 3
  • 4
  • 5
For the fastest line possible, add a QR code to your attendee's confirmation email or badge, then scan them at the door to your event or session. You can use your iOS device's camera, an attachment sleeve, or a Bluetooth scanner. No internet connection required.

1 Send out the QR codes. In your Cvent event, drag and drop the QR Code component onto your badges or, if you plan to email the code in advance, create one that includes nothing but the Confirmation Number and add it to your email via data tag. You could use a one-dimensional barcode, but they're harder to scan.

2 Choose your scanner. You can use the camera on any iOS device to scan attendees, but each device needs the OnArrival app and it can take several seconds to center the QR code. To scan even faster, we recommend the following:
  • Linea Pro 6 - Slip this sleeve onto each iPhone 5 or iPod 5 with OnArrival to scan QR codes quicker than your phone's camera. You can even swipe credit cards with it. These scanners are provided with OnArrival 360 but you can also rent them from Cvent.
If you're using the device above, connect the scanner sleeve to the device.

3 Charge your scanners. Once you receive your scanners, take them out of the box, turn them on, and charge them. You'll want to make sure they're fully charged before you begin using them onsite.
 
4 Scan attendees into the event. Open the OnArrival app and select your event. Tap User-added image at the bottom.

If prompted, tap OK to allow the app to access your camera or the attached scanner.

Aim the scanner attachment at the QR code or, if you're using your device's camera, center the code on the screen.


 
NOTE: Using Kiosk Mode? Ensure QR Code Scanning is enabled.

As soon as they're checked in, a green check mark will flash, followed by a screen with the attendee's name above a "Scan successful" bar.

User-added image
 
If you've enabled Auto Preview in the app's settings, the attendee's badge will immediately be displayed. Tap the arrow in the upper left to return to scanning.

Or scan them into a session. If you have OnArrival Premium, you can scan attendees into sessions. To do so, open the OnArrival app and select your event.
At the top of the screen above your event's title, tap Select Session, then tap the session's name. Tap User-added image at the bottom. If prompted, tap OK to allow the app to access your camera or the attached scanner.
 
NOTE: Sessions must be added to your event before you begin checking attendees into them.

Aim the scanner attachment at the QR code or, if you're using your device's camera, center the code on the screen.

As soon as they're checked in, a green check mark will flash, followed by a screen with the attendee's name will appear above a "Scan successful" bar.

 

User-added image

If you're not allowing walk-ins for this particular session and you try to check in someone who isn't registered for it, a red screen will flash, followed by another screen letting you know that this invitee has been denied entry. Tap Dismiss to clear the message, or Let them in anyway to override the setting.
 
User-added image
 
NOTE: If you're scanning an attendee into a session that's part of a session group, they'll be unregistered automatically from all other sessions in that group.
 

Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.