Integrating Cvent Appointments with CrowdCompass

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When you push your Cvent Appointments calendar into CrowdCompass, attendees will see their appointments after logging in to the app and tapping My Schedule. They can then view, create, edit, accept, decline, or cancel appointments directly from the app. Below are some guidelines to keep in mind. 
Create Appointment

1 Know what will and will not sync. The only Cvent Appointments objects that can be pushed into CrowdCompass are:
  • Appointment name
  • Appointment description
  • Start date and time
  • End date and time
  • Appointment attendees
  • Location

2 Let us know as soon as possible. The Cvent Appointments product is different from the appointments feature in CrowdCompass. A back-end configuration must be adjusted by your Cvent team on a per-event basis in order to disable the latter and fully enable the Appointments Integration. In other words, you must contact your Mobile Solutions Specialist or CrowdCompass Support to complete the setup for every event that needs the Appointments Integration activated.

3 Load your attendees into Cvent Appointments first. Attendees are pulled from your Cvent Appointments event into CrowdCompass. Not the other way around. If you're also pulling over data from registration, you must auto-populate your attendees in Cvent Appointments by adding them in Event first and then linking your Appointment and Registration events during the Appointment event creation process. Otherwise, all attendees will be duplicated in the app.

4 Understand how it works. The integration runs each time an appointment is created, cancelled, or modified. After an appointment has synced from Cvent Appointments to the EventCenter, attendees will typically see the update in the app within 90 seconds, depending on network and connection speeds. Attendees can view their appointments in the app after you publish the event, as long as they log in with the same email address they used to register.


5 Know the in-app limitations. Some Cvent Appointment features will be unavailable in the app, such as cancelling or declining with comments.

Need those features? There’s nothing stopping attendees from managing their account in the Cvent Appointments portal. For more information on how this works, refer to this article.

6 Sync separately from Cvent's registration integration. Even if you've already integrated your Cvent event with CrowdCompass, you'll need to activate the Cvent Appointments integration.
 
NOTE: If you haven't previously integrated a registration or appointment event with CrowdCompass, you'll need to set up your integration first. Trigger points do not need to be configured for the Appointment Integration.

7 Make updates in Cvent. Once the integration is on, all updates to synced content should be made in Cvent Appointments. Any changes made to appointments or attendees in the EventCenter will be overwritten the next time the integration runs.

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When you push your Cvent Appointments calendar into CrowdCompass, attendees will see their appointments after logging in to the app and tapping My Schedule. They can then view, create, edit, accept, decline, or cancel appointments directly from the app. Below are some guidelines to keep in mind. 
Create Appointment

1 Know what will and will not sync. The only Cvent Appointments objects that can be pushed into CrowdCompass are:
  • Appointment name
  • Appointment description
  • Start date and time
  • End date and time
  • Appointment attendees
  • Location

2 Let us know as soon as possible. The Cvent Appointments product is different from the appointments feature in CrowdCompass. A back-end configuration must be adjusted by your Cvent team on a per-event basis in order to disable the latter and fully enable the Appointments Integration. In other words, you must contact your Mobile Solutions Specialist or CrowdCompass Support to complete the setup for every event that needs the Appointments Integration activated.

3 Load your attendees into Cvent Appointments first. Attendees are pulled from your Cvent Appointments event into CrowdCompass. Not the other way around. If you're also pulling over data from registration, you must auto-populate your attendees in Cvent Appointments by adding them in Event first and then linking your Appointment and Registration events during the Appointment event creation process. Otherwise, all attendees will be duplicated in the app.

4 Understand how it works. The integration runs each time an appointment is created, cancelled, or modified. After an appointment has synced from Cvent Appointments to the EventCenter, attendees will typically see the update in the app within 90 seconds, depending on network and connection speeds. Attendees can view their appointments in the app after you publish the event, as long as they log in with the same email address they used to register.


5 Know the in-app limitations. Some Cvent Appointment features will be unavailable in the app, such as cancelling or declining with comments.

Need those features? There’s nothing stopping attendees from managing their account in the Cvent Appointments portal. For more information on how this works, refer to this article.

6 Sync separately from Cvent's registration integration. Even if you've already integrated your Cvent event with CrowdCompass, you'll need to activate the Cvent Appointments integration.
 
NOTE: If you haven't previously integrated a registration or appointment event with CrowdCompass, you'll need to set up your integration first. Trigger points do not need to be configured for the Appointment Integration.

7 Make updates in Cvent. Once the integration is on, all updates to synced content should be made in Cvent Appointments. Any changes made to appointments or attendees in the EventCenter will be overwritten the next time the integration runs.

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Did this article resolve your issue?


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We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

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When you push your Cvent Appointments calendar into CrowdCompass, attendees will see their appointments after logging in to the app and tapping My Schedule. They can then view, create, edit, accept, decline, or cancel appointments directly from the app. Below are some guidelines to keep in mind. 
Create Appointment

1 Know what will and will not sync. The only Cvent Appointments objects that can be pushed into CrowdCompass are:
  • Appointment name
  • Appointment description
  • Start date and time
  • End date and time
  • Appointment attendees
  • Location

2 Let us know as soon as possible. The Cvent Appointments product is different from the appointments feature in CrowdCompass. A back-end configuration must be adjusted by your Cvent team on a per-event basis in order to disable the latter and fully enable the Appointments Integration. In other words, you must contact your Mobile Solutions Specialist or CrowdCompass Support to complete the setup for every event that needs the Appointments Integration activated.

3 Load your attendees into Cvent Appointments first. Attendees are pulled from your Cvent Appointments event into CrowdCompass. Not the other way around. If you're also pulling over data from registration, you must auto-populate your attendees in Cvent Appointments by adding them in Event first and then linking your Appointment and Registration events during the Appointment event creation process. Otherwise, all attendees will be duplicated in the app.

4 Understand how it works. The integration runs each time an appointment is created, cancelled, or modified. After an appointment has synced from Cvent Appointments to the EventCenter, attendees will typically see the update in the app within 90 seconds, depending on network and connection speeds. Attendees can view their appointments in the app after you publish the event, as long as they log in with the same email address they used to register.


5 Know the in-app limitations. Some Cvent Appointment features will be unavailable in the app, such as cancelling or declining with comments.

Need those features? There’s nothing stopping attendees from managing their account in the Cvent Appointments portal. For more information on how this works, refer to this article.

6 Sync separately from Cvent's registration integration. Even if you've already integrated your Cvent event with CrowdCompass, you'll need to activate the Cvent Appointments integration.
 
NOTE: If you haven't previously integrated a registration or appointment event with CrowdCompass, you'll need to set up your integration first. Trigger points do not need to be configured for the Appointment Integration.

7 Make updates in Cvent. Once the integration is on, all updates to synced content should be made in Cvent Appointments. Any changes made to appointments or attendees in the EventCenter will be overwritten the next time the integration runs.

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Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

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When you push your Cvent Appointments calendar into CrowdCompass, attendees will see their appointments after logging in to the app and tapping My Schedule. They can then view, create, edit, accept, decline, or cancel appointments directly from the app. Below are some guidelines to keep in mind. 
Create Appointment

1 Know what will and will not sync. The only Cvent Appointments objects that can be pushed into CrowdCompass are:
  • Appointment name
  • Appointment description
  • Start date and time
  • End date and time
  • Appointment attendees
  • Location

2 Let us know as soon as possible. The Cvent Appointments product is different from the appointments feature in CrowdCompass. A back-end configuration must be adjusted by your Cvent team on a per-event basis in order to disable the latter and fully enable the Appointments Integration. In other words, you must contact your Mobile Solutions Specialist or CrowdCompass Support to complete the setup for every event that needs the Appointments Integration activated.

3 Load your attendees into Cvent Appointments first. Attendees are pulled from your Cvent Appointments event into CrowdCompass. Not the other way around. If you're also pulling over data from registration, you must auto-populate your attendees in Cvent Appointments by adding them in Event first and then linking your Appointment and Registration events during the Appointment event creation process. Otherwise, all attendees will be duplicated in the app.

4 Understand how it works. The integration runs each time an appointment is created, cancelled, or modified. After an appointment has synced from Cvent Appointments to the EventCenter, attendees will typically see the update in the app within 90 seconds, depending on network and connection speeds. Attendees can view their appointments in the app after you publish the event, as long as they log in with the same email address they used to register.


5 Know the in-app limitations. Some Cvent Appointment features will be unavailable in the app, such as cancelling or declining with comments.

Need those features? There’s nothing stopping attendees from managing their account in the Cvent Appointments portal. For more information on how this works, refer to this article.

6 Sync separately from Cvent's registration integration. Even if you've already integrated your Cvent event with CrowdCompass, you'll need to activate the Cvent Appointments integration.
 
NOTE: If you haven't previously integrated a registration or appointment event with CrowdCompass, you'll need to set up your integration first. Trigger points do not need to be configured for the Appointment Integration.

7 Make updates in Cvent. Once the integration is on, all updates to synced content should be made in Cvent Appointments. Any changes made to appointments or attendees in the EventCenter will be overwritten the next time the integration runs.

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Did this article resolve your issue?

What can we do to make this article better?

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Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

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When you push your Cvent Appointments calendar into CrowdCompass, attendees will see their appointments after logging in to the app and tapping My Schedule. They can then view, create, edit, accept, decline, or cancel appointments directly from the app. Below are some guidelines to keep in mind. 
Create Appointment

1 Know what will and will not sync. The only Cvent Appointments objects that can be pushed into CrowdCompass are:
  • Appointment name
  • Appointment description
  • Start date and time
  • End date and time
  • Appointment attendees
  • Location

2 Let us know as soon as possible. The Cvent Appointments product is different from the appointments feature in CrowdCompass. A back-end configuration must be adjusted by your Cvent team on a per-event basis in order to disable the latter and fully enable the Appointments Integration. In other words, you must contact your Mobile Solutions Specialist or CrowdCompass Support to complete the setup for every event that needs the Appointments Integration activated.

3 Load your attendees into Cvent Appointments first. Attendees are pulled from your Cvent Appointments event into CrowdCompass. Not the other way around. If you're also pulling over data from registration, you must auto-populate your attendees in Cvent Appointments by adding them in Event first and then linking your Appointment and Registration events during the Appointment event creation process. Otherwise, all attendees will be duplicated in the app.

4 Understand how it works. The integration runs each time an appointment is created, cancelled, or modified. After an appointment has synced from Cvent Appointments to the EventCenter, attendees will typically see the update in the app within 90 seconds, depending on network and connection speeds. Attendees can view their appointments in the app after you publish the event, as long as they log in with the same email address they used to register.


5 Know the in-app limitations. Some Cvent Appointment features will be unavailable in the app, such as cancelling or declining with comments.

Need those features? There’s nothing stopping attendees from managing their account in the Cvent Appointments portal. For more information on how this works, refer to this article.

6 Sync separately from Cvent's registration integration. Even if you've already integrated your Cvent event with CrowdCompass, you'll need to activate the Cvent Appointments integration.
 
NOTE: If you haven't previously integrated a registration or appointment event with CrowdCompass, you'll need to set up your integration first. Trigger points do not need to be configured for the Appointment Integration.

7 Make updates in Cvent. Once the integration is on, all updates to synced content should be made in Cvent Appointments. Any changes made to appointments or attendees in the EventCenter will be overwritten the next time the integration runs.

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Did this article resolve your issue?

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No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
  • 2
  • 3
  • 4
  • 5
When you push your Cvent Appointments calendar into CrowdCompass, attendees will see their appointments after logging in to the app and tapping My Schedule. They can then view, create, edit, accept, decline, or cancel appointments directly from the app. Below are some guidelines to keep in mind. 
Create Appointment

1 Know what will and will not sync. The only Cvent Appointments objects that can be pushed into CrowdCompass are:
  • Appointment name
  • Appointment description
  • Start date and time
  • End date and time
  • Appointment attendees
  • Location

2 Let us know as soon as possible. The Cvent Appointments product is different from the appointments feature in CrowdCompass. A back-end configuration must be adjusted by your Cvent team on a per-event basis in order to disable the latter and fully enable the Appointments Integration. In other words, you must contact your Mobile Solutions Specialist or CrowdCompass Support to complete the setup for every event that needs the Appointments Integration activated.

3 Load your attendees into Cvent Appointments first. Attendees are pulled from your Cvent Appointments event into CrowdCompass. Not the other way around. If you're also pulling over data from registration, you must auto-populate your attendees in Cvent Appointments by adding them in Event first and then linking your Appointment and Registration events during the Appointment event creation process. Otherwise, all attendees will be duplicated in the app.

4 Understand how it works. The integration runs each time an appointment is created, cancelled, or modified. After an appointment has synced from Cvent Appointments to the EventCenter, attendees will typically see the update in the app within 90 seconds, depending on network and connection speeds. Attendees can view their appointments in the app after you publish the event, as long as they log in with the same email address they used to register.


5 Know the in-app limitations. Some Cvent Appointment features will be unavailable in the app, such as cancelling or declining with comments.

Need those features? There’s nothing stopping attendees from managing their account in the Cvent Appointments portal. For more information on how this works, refer to this article.

6 Sync separately from Cvent's registration integration. Even if you've already integrated your Cvent event with CrowdCompass, you'll need to activate the Cvent Appointments integration.
 
NOTE: If you haven't previously integrated a registration or appointment event with CrowdCompass, you'll need to set up your integration first. Trigger points do not need to be configured for the Appointment Integration.

7 Make updates in Cvent. Once the integration is on, all updates to synced content should be made in Cvent Appointments. Any changes made to appointments or attendees in the EventCenter will be overwritten the next time the integration runs.

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Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.