The Event in a Box Encyclopedia

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Not sure where to start with renting or purchasing an Event in a Box to use for onsite registration and check in? This article tells you everything you need to know on getting started after you've rented or purchased an Event in a Box. If your event is not in North America and you're renting or purchasing a Regular or Large box, refer to the International Guide instead.
 
Event In a Box
 
NOTE: You must have OnArrival Premium included in your Cvent contract in order to use an Event in a Box onsite.

User-added image

Choosing Your Box

There are three sizes of Event in a Boxes: Lite, Regular, or Large. The Lite box is ideal for events with up to 150 attendees, the Regular box is ideal for events with up to 250 attendees, and the Large box is ideal for events with up to 500 attendees. Learn more about what's included in each by referencing the following articles:
   
NOTE: If your event is larger than 500 attendees, you'll need to upgrade to OnArrival 360.
User-added image
Connecting Your Router
If you've rented an Event in a Box, follow these steps to connect your Cradlepoint AER1600 router.

If you've purchased an Event in a Box, follow these steps to set up your Net Gear LTE modem and TP Link router.

 
NOTE: If you've rented an Event in a Box Lite to use for bluetooth printing, you will not have a router to configure.
User-added image
Setting Up Your iPad, Printer, and OnArrival App
If you've rented an Event in a Box Lite to use for bluetooth printing, follow these steps to set up your iPad, printer, and configure OnArrival app settings.

If you've rented an Event in a Box, follow these steps to set up your iPad, printer, and configure OnArrival app settings.

If you've purchased an Event in a Box, follow these steps to set up your iPad, printer, and configure OnArrival app settings.

 
NOTE: Want to print badge-loading instructions to have with you onsite? Download a PDF version for Event in a Box or Event in a Box Lite.
User-added image
Creating Name Badges
Design your badge. If you'll be scanning attendees into sessions, be sure to add the QR code with the registrant's confirmation number included on the badge.

If you need double-sided badges and accidentally ordered single-sided stock, follow these steps for instructions on how to design your badge. Then, log in to OnArrival, open your event, tap the hamburger icon in the top-left, tap Settings. In the Printer Settings section, switch Printing Format to Double-Sided.

 
NOTE: Double-sided name badges are not compatible with Event in a Box Lite.

Using Standalone OnArrival? Follow these steps to create a name badge.

Requested a referral for custom badge stock? Here are a few important things to note:
  • Custom badge stock is not available for Event in a Box Lite.
  • Event in a Box printers are direct thermal printers, so you will need to request direct thermal badge stock. These printers use heat, rather than ink, to “print” text onto your badge stock. If you request plain paper badge stock, nothing will print on the stock.
  • Event in a Box printers read the dimensions of your badge by sensing the timing mark, or the black line, on the back of your badge stock. When ordering your custom stock, ensure that you're ordering badges with a timing mark, not badges with gap/notch or continuous stock.
  • Always order 30% more badges than your expected number of attendees. This extra stock will be used for testing, printer troubleshooting, and reprints while onsite. For any lanyards or badge holders, we recommend accounting for at least 20% overage.
User-added image
Adding a Custom Kiosk Mode Background
You've worked hard to have your event's graphics branded across your registration, but take it to the next level by customizing your check in kiosks as well. Reference these tips when creating a custom background image for Kiosk Mode.

 
User-added image
OnArrival Training
Now that you've set up all your hardware to use for onsite check in and registration, take training to learn how to use OnArrival, our mobile check-in app.

Using Standalone OnArrival? Create an event in the Onsite Solutions portal and import registrants into your event before checking attendees in onsite.

 
User-added image
FAQs
Find the answers to the most common questions below.

 

Did this article resolve your issue?

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What can we do to make this article better?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

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Not sure where to start with renting or purchasing an Event in a Box to use for onsite registration and check in? This article tells you everything you need to know on getting started after you've rented or purchased an Event in a Box. If your event is not in North America and you're renting or purchasing a Regular or Large box, refer to the International Guide instead.
 
Event In a Box
 
NOTE: You must have OnArrival Premium included in your Cvent contract in order to use an Event in a Box onsite.

User-added image

Choosing Your Box

There are three sizes of Event in a Boxes: Lite, Regular, or Large. The Lite box is ideal for events with up to 150 attendees, the Regular box is ideal for events with up to 250 attendees, and the Large box is ideal for events with up to 500 attendees. Learn more about what's included in each by referencing the following articles:
   
NOTE: If your event is larger than 500 attendees, you'll need to upgrade to OnArrival 360.
User-added image
Connecting Your Router
If you've rented an Event in a Box, follow these steps to connect your Cradlepoint AER1600 router.

If you've purchased an Event in a Box, follow these steps to set up your Net Gear LTE modem and TP Link router.

 
NOTE: If you've rented an Event in a Box Lite to use for bluetooth printing, you will not have a router to configure.
User-added image
Setting Up Your iPad, Printer, and OnArrival App
If you've rented an Event in a Box Lite to use for bluetooth printing, follow these steps to set up your iPad, printer, and configure OnArrival app settings.

If you've rented an Event in a Box, follow these steps to set up your iPad, printer, and configure OnArrival app settings.

If you've purchased an Event in a Box, follow these steps to set up your iPad, printer, and configure OnArrival app settings.

 
NOTE: Want to print badge-loading instructions to have with you onsite? Download a PDF version for Event in a Box or Event in a Box Lite.
User-added image
Creating Name Badges
Design your badge. If you'll be scanning attendees into sessions, be sure to add the QR code with the registrant's confirmation number included on the badge.

If you need double-sided badges and accidentally ordered single-sided stock, follow these steps for instructions on how to design your badge. Then, log in to OnArrival, open your event, tap the hamburger icon in the top-left, tap Settings. In the Printer Settings section, switch Printing Format to Double-Sided.

 
NOTE: Double-sided name badges are not compatible with Event in a Box Lite.

Using Standalone OnArrival? Follow these steps to create a name badge.

Requested a referral for custom badge stock? Here are a few important things to note:
  • Custom badge stock is not available for Event in a Box Lite.
  • Event in a Box printers are direct thermal printers, so you will need to request direct thermal badge stock. These printers use heat, rather than ink, to “print” text onto your badge stock. If you request plain paper badge stock, nothing will print on the stock.
  • Event in a Box printers read the dimensions of your badge by sensing the timing mark, or the black line, on the back of your badge stock. When ordering your custom stock, ensure that you're ordering badges with a timing mark, not badges with gap/notch or continuous stock.
  • Always order 30% more badges than your expected number of attendees. This extra stock will be used for testing, printer troubleshooting, and reprints while onsite. For any lanyards or badge holders, we recommend accounting for at least 20% overage.
User-added image
Adding a Custom Kiosk Mode Background
You've worked hard to have your event's graphics branded across your registration, but take it to the next level by customizing your check in kiosks as well. Reference these tips when creating a custom background image for Kiosk Mode.

 
User-added image
OnArrival Training
Now that you've set up all your hardware to use for onsite check in and registration, take training to learn how to use OnArrival, our mobile check-in app.

Using Standalone OnArrival? Create an event in the Onsite Solutions portal and import registrants into your event before checking attendees in onsite.

 
User-added image
FAQs
Find the answers to the most common questions below.

 

Did this article resolve your issue?

Yes
No

What can we do to make this article better?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
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  • 4
  • 5
Not sure where to start with renting or purchasing an Event in a Box to use for onsite registration and check in? This article tells you everything you need to know on getting started after you've rented or purchased an Event in a Box. If your event is not in North America and you're renting or purchasing a Regular or Large box, refer to the International Guide instead.
 
Event In a Box
 
NOTE: You must have OnArrival Premium included in your Cvent contract in order to use an Event in a Box onsite.

User-added image

Choosing Your Box

There are three sizes of Event in a Boxes: Lite, Regular, or Large. The Lite box is ideal for events with up to 150 attendees, the Regular box is ideal for events with up to 250 attendees, and the Large box is ideal for events with up to 500 attendees. Learn more about what's included in each by referencing the following articles:
   
NOTE: If your event is larger than 500 attendees, you'll need to upgrade to OnArrival 360.
User-added image
Connecting Your Router
If you've rented an Event in a Box, follow these steps to connect your Cradlepoint AER1600 router.

If you've purchased an Event in a Box, follow these steps to set up your Net Gear LTE modem and TP Link router.

 
NOTE: If you've rented an Event in a Box Lite to use for bluetooth printing, you will not have a router to configure.
User-added image
Setting Up Your iPad, Printer, and OnArrival App
If you've rented an Event in a Box Lite to use for bluetooth printing, follow these steps to set up your iPad, printer, and configure OnArrival app settings.

If you've rented an Event in a Box, follow these steps to set up your iPad, printer, and configure OnArrival app settings.

If you've purchased an Event in a Box, follow these steps to set up your iPad, printer, and configure OnArrival app settings.

 
NOTE: Want to print badge-loading instructions to have with you onsite? Download a PDF version for Event in a Box or Event in a Box Lite.
User-added image
Creating Name Badges
Design your badge. If you'll be scanning attendees into sessions, be sure to add the QR code with the registrant's confirmation number included on the badge.

If you need double-sided badges and accidentally ordered single-sided stock, follow these steps for instructions on how to design your badge. Then, log in to OnArrival, open your event, tap the hamburger icon in the top-left, tap Settings. In the Printer Settings section, switch Printing Format to Double-Sided.

 
NOTE: Double-sided name badges are not compatible with Event in a Box Lite.

Using Standalone OnArrival? Follow these steps to create a name badge.

Requested a referral for custom badge stock? Here are a few important things to note:
  • Custom badge stock is not available for Event in a Box Lite.
  • Event in a Box printers are direct thermal printers, so you will need to request direct thermal badge stock. These printers use heat, rather than ink, to “print” text onto your badge stock. If you request plain paper badge stock, nothing will print on the stock.
  • Event in a Box printers read the dimensions of your badge by sensing the timing mark, or the black line, on the back of your badge stock. When ordering your custom stock, ensure that you're ordering badges with a timing mark, not badges with gap/notch or continuous stock.
  • Always order 30% more badges than your expected number of attendees. This extra stock will be used for testing, printer troubleshooting, and reprints while onsite. For any lanyards or badge holders, we recommend accounting for at least 20% overage.
User-added image
Adding a Custom Kiosk Mode Background
You've worked hard to have your event's graphics branded across your registration, but take it to the next level by customizing your check in kiosks as well. Reference these tips when creating a custom background image for Kiosk Mode.

 
User-added image
OnArrival Training
Now that you've set up all your hardware to use for onsite check in and registration, take training to learn how to use OnArrival, our mobile check-in app.

Using Standalone OnArrival? Create an event in the Onsite Solutions portal and import registrants into your event before checking attendees in onsite.

 
User-added image
FAQs
Find the answers to the most common questions below.

 

Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
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  • 3
  • 4
  • 5
Not sure where to start with renting or purchasing an Event in a Box to use for onsite registration and check in? This article tells you everything you need to know on getting started after you've rented or purchased an Event in a Box. If your event is not in North America and you're renting or purchasing a Regular or Large box, refer to the International Guide instead.
 
Event In a Box
 
NOTE: You must have OnArrival Premium included in your Cvent contract in order to use an Event in a Box onsite.

User-added image

Choosing Your Box

There are three sizes of Event in a Boxes: Lite, Regular, or Large. The Lite box is ideal for events with up to 150 attendees, the Regular box is ideal for events with up to 250 attendees, and the Large box is ideal for events with up to 500 attendees. Learn more about what's included in each by referencing the following articles:
   
NOTE: If your event is larger than 500 attendees, you'll need to upgrade to OnArrival 360.
User-added image
Connecting Your Router
If you've rented an Event in a Box, follow these steps to connect your Cradlepoint AER1600 router.

If you've purchased an Event in a Box, follow these steps to set up your Net Gear LTE modem and TP Link router.

 
NOTE: If you've rented an Event in a Box Lite to use for bluetooth printing, you will not have a router to configure.
User-added image
Setting Up Your iPad, Printer, and OnArrival App
If you've rented an Event in a Box Lite to use for bluetooth printing, follow these steps to set up your iPad, printer, and configure OnArrival app settings.

If you've rented an Event in a Box, follow these steps to set up your iPad, printer, and configure OnArrival app settings.

If you've purchased an Event in a Box, follow these steps to set up your iPad, printer, and configure OnArrival app settings.

 
NOTE: Want to print badge-loading instructions to have with you onsite? Download a PDF version for Event in a Box or Event in a Box Lite.
User-added image
Creating Name Badges
Design your badge. If you'll be scanning attendees into sessions, be sure to add the QR code with the registrant's confirmation number included on the badge.

If you need double-sided badges and accidentally ordered single-sided stock, follow these steps for instructions on how to design your badge. Then, log in to OnArrival, open your event, tap the hamburger icon in the top-left, tap Settings. In the Printer Settings section, switch Printing Format to Double-Sided.

 
NOTE: Double-sided name badges are not compatible with Event in a Box Lite.

Using Standalone OnArrival? Follow these steps to create a name badge.

Requested a referral for custom badge stock? Here are a few important things to note:
  • Custom badge stock is not available for Event in a Box Lite.
  • Event in a Box printers are direct thermal printers, so you will need to request direct thermal badge stock. These printers use heat, rather than ink, to “print” text onto your badge stock. If you request plain paper badge stock, nothing will print on the stock.
  • Event in a Box printers read the dimensions of your badge by sensing the timing mark, or the black line, on the back of your badge stock. When ordering your custom stock, ensure that you're ordering badges with a timing mark, not badges with gap/notch or continuous stock.
  • Always order 30% more badges than your expected number of attendees. This extra stock will be used for testing, printer troubleshooting, and reprints while onsite. For any lanyards or badge holders, we recommend accounting for at least 20% overage.
User-added image
Adding a Custom Kiosk Mode Background
You've worked hard to have your event's graphics branded across your registration, but take it to the next level by customizing your check in kiosks as well. Reference these tips when creating a custom background image for Kiosk Mode.

 
User-added image
OnArrival Training
Now that you've set up all your hardware to use for onsite check in and registration, take training to learn how to use OnArrival, our mobile check-in app.

Using Standalone OnArrival? Create an event in the Onsite Solutions portal and import registrants into your event before checking attendees in onsite.

 
User-added image
FAQs
Find the answers to the most common questions below.

 

Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
  • 2
  • 3
  • 4
  • 5
Not sure where to start with renting or purchasing an Event in a Box to use for onsite registration and check in? This article tells you everything you need to know on getting started after you've rented or purchased an Event in a Box. If your event is not in North America and you're renting or purchasing a Regular or Large box, refer to the International Guide instead.
 
Event In a Box
 
NOTE: You must have OnArrival Premium included in your Cvent contract in order to use an Event in a Box onsite.

User-added image

Choosing Your Box

There are three sizes of Event in a Boxes: Lite, Regular, or Large. The Lite box is ideal for events with up to 150 attendees, the Regular box is ideal for events with up to 250 attendees, and the Large box is ideal for events with up to 500 attendees. Learn more about what's included in each by referencing the following articles:
   
NOTE: If your event is larger than 500 attendees, you'll need to upgrade to OnArrival 360.
User-added image
Connecting Your Router
If you've rented an Event in a Box, follow these steps to connect your Cradlepoint AER1600 router.

If you've purchased an Event in a Box, follow these steps to set up your Net Gear LTE modem and TP Link router.

 
NOTE: If you've rented an Event in a Box Lite to use for bluetooth printing, you will not have a router to configure.
User-added image
Setting Up Your iPad, Printer, and OnArrival App
If you've rented an Event in a Box Lite to use for bluetooth printing, follow these steps to set up your iPad, printer, and configure OnArrival app settings.

If you've rented an Event in a Box, follow these steps to set up your iPad, printer, and configure OnArrival app settings.

If you've purchased an Event in a Box, follow these steps to set up your iPad, printer, and configure OnArrival app settings.

 
NOTE: Want to print badge-loading instructions to have with you onsite? Download a PDF version for Event in a Box or Event in a Box Lite.
User-added image
Creating Name Badges
Design your badge. If you'll be scanning attendees into sessions, be sure to add the QR code with the registrant's confirmation number included on the badge.

If you need double-sided badges and accidentally ordered single-sided stock, follow these steps for instructions on how to design your badge. Then, log in to OnArrival, open your event, tap the hamburger icon in the top-left, tap Settings. In the Printer Settings section, switch Printing Format to Double-Sided.

 
NOTE: Double-sided name badges are not compatible with Event in a Box Lite.

Using Standalone OnArrival? Follow these steps to create a name badge.

Requested a referral for custom badge stock? Here are a few important things to note:
  • Custom badge stock is not available for Event in a Box Lite.
  • Event in a Box printers are direct thermal printers, so you will need to request direct thermal badge stock. These printers use heat, rather than ink, to “print” text onto your badge stock. If you request plain paper badge stock, nothing will print on the stock.
  • Event in a Box printers read the dimensions of your badge by sensing the timing mark, or the black line, on the back of your badge stock. When ordering your custom stock, ensure that you're ordering badges with a timing mark, not badges with gap/notch or continuous stock.
  • Always order 30% more badges than your expected number of attendees. This extra stock will be used for testing, printer troubleshooting, and reprints while onsite. For any lanyards or badge holders, we recommend accounting for at least 20% overage.
User-added image
Adding a Custom Kiosk Mode Background
You've worked hard to have your event's graphics branded across your registration, but take it to the next level by customizing your check in kiosks as well. Reference these tips when creating a custom background image for Kiosk Mode.

 
User-added image
OnArrival Training
Now that you've set up all your hardware to use for onsite check in and registration, take training to learn how to use OnArrival, our mobile check-in app.

Using Standalone OnArrival? Create an event in the Onsite Solutions portal and import registrants into your event before checking attendees in onsite.

 
User-added image
FAQs
Find the answers to the most common questions below.

 

Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
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  • 4
  • 5

Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
  • 2
  • 3
  • 4
  • 5
Not sure where to start with renting or purchasing an Event in a Box to use for onsite registration and check in? This article tells you everything you need to know on getting started after you've rented or purchased an Event in a Box. If your event is not in North America and you're renting or purchasing a Regular or Large box, refer to the International Guide instead.
 
Event In a Box
 
NOTE: You must have OnArrival Premium included in your Cvent contract in order to use an Event in a Box onsite.

User-added image

Choosing Your Box

There are three sizes of Event in a Boxes: Lite, Regular, or Large. The Lite box is ideal for events with up to 150 attendees, the Regular box is ideal for events with up to 250 attendees, and the Large box is ideal for events with up to 500 attendees. Learn more about what's included in each by referencing the following articles:
   
NOTE: If your event is larger than 500 attendees, you'll need to upgrade to OnArrival 360.
User-added image
Connecting Your Router
If you've rented an Event in a Box, follow these steps to connect your Cradlepoint AER1600 router.

If you've purchased an Event in a Box, follow these steps to set up your Net Gear LTE modem and TP Link router.

 
NOTE: If you've rented an Event in a Box Lite to use for bluetooth printing, you will not have a router to configure.
User-added image
Setting Up Your iPad, Printer, and OnArrival App
If you've rented an Event in a Box Lite to use for bluetooth printing, follow these steps to set up your iPad, printer, and configure OnArrival app settings.

If you've rented an Event in a Box, follow these steps to set up your iPad, printer, and configure OnArrival app settings.

If you've purchased an Event in a Box, follow these steps to set up your iPad, printer, and configure OnArrival app settings.

 
NOTE: Want to print badge-loading instructions to have with you onsite? Download a PDF version for Event in a Box or Event in a Box Lite.
User-added image
Creating Name Badges
Design your badge. If you'll be scanning attendees into sessions, be sure to add the QR code with the registrant's confirmation number included on the badge.

If you need double-sided badges and accidentally ordered single-sided stock, follow these steps for instructions on how to design your badge. Then, log in to OnArrival, open your event, tap the hamburger icon in the top-left, tap Settings. In the Printer Settings section, switch Printing Format to Double-Sided.

 
NOTE: Double-sided name badges are not compatible with Event in a Box Lite.

Using Standalone OnArrival? Follow these steps to create a name badge.

Requested a referral for custom badge stock? Here are a few important things to note:
  • Custom badge stock is not available for Event in a Box Lite.
  • Event in a Box printers are direct thermal printers, so you will need to request direct thermal badge stock. These printers use heat, rather than ink, to “print” text onto your badge stock. If you request plain paper badge stock, nothing will print on the stock.
  • Event in a Box printers read the dimensions of your badge by sensing the timing mark, or the black line, on the back of your badge stock. When ordering your custom stock, ensure that you're ordering badges with a timing mark, not badges with gap/notch or continuous stock.
  • Always order 30% more badges than your expected number of attendees. This extra stock will be used for testing, printer troubleshooting, and reprints while onsite. For any lanyards or badge holders, we recommend accounting for at least 20% overage.
User-added image
Adding a Custom Kiosk Mode Background
You've worked hard to have your event's graphics branded across your registration, but take it to the next level by customizing your check in kiosks as well. Reference these tips when creating a custom background image for Kiosk Mode.

 
User-added image
OnArrival Training
Now that you've set up all your hardware to use for onsite check in and registration, take training to learn how to use OnArrival, our mobile check-in app.

Using Standalone OnArrival? Create an event in the Onsite Solutions portal and import registrants into your event before checking attendees in onsite.

 
User-added image
FAQs
Find the answers to the most common questions below.

 

Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.