What's New in OnArrival

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To help you continue driving attendee management, we deliver new features on a regular basis. Below you'll find a list of OnArrival enhancements organized by the month they were added.

July 2020

7/29 - Android Version 1.17

Added an app unlock PIN option. For enhanced device security, OnArrival will require a 6-digit PIN to unlock the app, if enabled in your account.

Added Cvent Community access. Accessing Help in OnArrival will now direct you to the Cvent Community, where you can search for help articles, submit a case, and engage with other users.

Added an active session widget. A new dashboard for OnArrival now displays current sessions with live and past check-in and attendance data.
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June 2020

6/30 - iOS Version 3.56

Added the App Unlock PIN. The App Unlock PIN is an optional security feature that requires all account users to create a 6-digit PIN when logging into the OnArrival app. After 30 seconds of inactivity, users must enter their PIN to continue using OnArrival.
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May 2020

5/28 - iOS Version 3.55

Added Hands-Free QuickScan. Hands-Free QuickScan allows for contactless check-in and badge printing in Kiosk Mode without the need to touch the kiosk.


5/5 - iOS Version 3.54

Redesigned Kiosk Mode QuickScan.
We’ve redesigned the Kiosk Mode QuickScan check-in experience to include easy check-in through search, barcode, and NFC scanning.

 
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Added a dashboard for active sessions. A new dashboard in OnArrival Event Stats now displays current sessions with live and past check-in data, real time data for how many people are at the session, and attendee breakdowns.
 
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April 2020

4/7 - iOS Version 3.53

Added OnArrival user permissions. You can now restrict access to specific areas in OnArrival through OnArrival User Permissions.


Added the ability to refresh new registrations for attendees registered outside the OnArrival app. If attendees have recently registered outside of OnArrival, you can now refresh the attendee list in Kiosk Mode to pull in the most up-to-date registrations.

4/7 - Android Version 1.15

Added OnArrival user permissions. You can now restrict access to specific areas in OnArrival through OnArrival User Permissions

Added locations to Event Stats for RFID events.
For passive RFID events, OnArrival Event Stats now display live and historical counts for an event’s locations.

Added the Admin panel while in Kiosk Mode. Access to the Admin panel is available for quick planner insights while in Kiosk Mode.

Added check-in and badge printing support for events in Dubai. While in Kiosk Mode, OnArrival now supports attendee check-in and badge printing for events taking place in Dubai using the Department of Tourism and Commerce Marketing number on badges.
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March 2020

3/11 - iOS Version 3.52

Added locations to Event Stats for RFID events.
For passive RFID events, OnArrival now displays live and historical counts for an event’s locations in Event Stats.
 
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Added filters to Event Stats. You can now narrow down the Event Stats by filtering data by a specific time frame.

3/2 - Android Version 1.14

Added the ability to edit additional fields. You can now edit attendee details, terms and conditions, and make attendee substitutions.

Added filters to Event Stats. You can now narrow down the Event Stats by filtering data by a specific time frame.

 
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February 2020

2/6 - iOS Version 3.51

Added support for NFC badges in OnArrival.
A type of active RFID, NFC chips allow you to speed up the onsite check-in process by encoding an NTAG213, 215, or 216 NFC tag within name badges. Attendees simply touch their badge to a Bluetooth reader or enabled device.
 
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January 2020

1/30 - iOS Version 3.50

Added support for Portrait Mode in OnArrival iOS. In addition to Landscape Mode, you can now use OnArrival in Portrait Mode in both Kiosk and Admin Mode on your device.

 
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December 2019

12/30 - iOS Version 3.49

Added new settings for CCPA c
ompliance. In order to be compliant with the California Consumer Privacy Act (CCPA), we have added a new setting under Privacy Features which allows you to display a customizable message for new registrants in OnArrival.

12/16 - Android Version 1.13

Enhanced attendee profiles. You can now access an attendee's profile from the overall attendee list. Within the profile, you'll be able to view standard and custom contact fields, registration questions, terms and conditions, agenda details, guest and group information, orders and payments, and badge history for events with RFID or Secure Badge ID.

12/2 - iOS Version 3.48

Added prompt for guest payments. If collecting payments with OnArrival, guests will be prompted to pay the primary registrant's balance due if there is one outstanding.
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November 2019

11/18 - iOS Version 3.47

Enhanced event and session scanning. We've
streamlined scanning behavior to ensure accurate participation tracking. New sounds and vibration alerts are included, as well as updated warning messages and visual feedback. 

 
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Added the ability to search by source ID. You can now search by an attendee's source ID from the Attendee List.

Added new reports to Event and Session Stats. When viewing Event and Session Stats, you can now drill down into both the check-ins over time and check-ins by registration type reports to get more detailed information.

 
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October 2019

10/28 - Android Version 1.12

Added Checkout Mode in OnArrival Android. You can now check out attendees from events and sessions, collecting a time stamp to use when marking participation or awarding credits.


Added Event Stats for sessions in OnArrival Android. Event Stats is a dashboard in OnArrival that provides live data on event and session check-ins. You can drill down into the reports per session to see more detailed information regarding check-ins over time and by registration type.
 
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10/17 - iOS Version 3.45

Added Universal Check-In:
Universal Check-in enables OnArrival to seamlessly scan attendee tradeshow badges into your event for a rapid check-in experience.
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September 2019

9/16 - Android Version 1.11

Added Event Stats in OnArrival Android. Event Stats is a dashboard in OnArrival that provides live data on event and session check-ins. There are currently widgets for check-ins over time, total check-ins and registrations, and check-ins by registration type.
 
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Added photo collection in Kiosk Mode for OnArrival Android. When an attendee checks in through Kiosk Mode, they will be able to take a photo of themselves that can be used on their badge or with photo identification in OnArrival.
 
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Added signature collection in OnArrival Android. Onsite staff can now collect signatures through Kiosk Mode, Admin Mode, or during session check-in.
 
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9/16 - iOS Version 3.44

Added Event Stats in OnArrival iOS. Event Stats is a dashboard in OnArrival that provides live data on event and session check-ins. There are currently widgets for check-ins over time, total check-ins and registrations, and check-ins by registration type.
 
Attendee Details

Added two-factor authentication for payments in OnArrival iOS. OnArrival is now compliant with EU's Payment Services Directive and supports two-factor authentication when making payments in certain scenarios.
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August 2019

8/5 - Android Version 1.10
 
Added support for Terms and Conditions responses in OnArrival Android. Attendees can now acknowledge your Terms and Conditions within the check-in process via a checkbox or signature. You can also now create up to 20 Terms and Conditions for attendees to review during check in. Once an attendee has accepted the terms, you can view their signature, if one was collected, as well as the question text at the time of acceptance under Reporting > Reports (New) > Miscellaneous > Onsite Terms and Conditions.
 
Android Terms and Conditions
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July 2019

7/31 - iOS Version 3.43

Redesigned the attendee profile in OnArrival iOS. We've completely redesigned the attendee profile, allowing you to more quickly and efficiently manage your attendees' details. The attendee profile is now separated into tabs for Badge Info, Registration Info, Contact Details, Answers, Agenda, Guests and Group, and Orders and Payments.
 
Attendee Details
 

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