Creating Uber Vouchers for Your Event

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Ensure everyone is taken care of at your event with an Uber integration. Once you link your already existing Uber for Business account with Cvent, you'll be able to create event vouchers, then distribute Uber Rides and Uber Eats vouchers to your registrants.

1 Add your Uber for Business account, if necessary. Begin by clicking the App Switcher Icon icon in the top-right, then select Admin from the dropdown. From the left-hand navigation, click Integrations, then Uber for Business. Click Link Account.

Enter your company name, then add a description if necessary. Click OK. Follow the prompts in your Uber for Business account to connect it to Cvent.

2 Add a voucher. Click the App Switcher Icon icon in the top-right, then select Events from the dropdown. Select your event.

From the left-hand navigation, click Integrations, then Uber Vouchers. Click Create Program. Select your voucher type.

Enter the program and voucher name, then determine the time zone, start date, and expiration date for when the voucher can be used.

Program Basics

If you want to limit the voucher to allow only certain registration types to use it, click the ellipsis (...) next to Eligible Registration Types, check the registration types, and click OK.

Select your Uber for Business account, if you have multiple.

In the Voucher Link Type section, establish how your voucher link will be distributed. Your options include:
  • General voucher link - Allows all of your registrants to use the same code to claim the voucher.
  • Unique voucher link - Allows you to create a unique voucher for each eligible registrant. The code cannot be used by multiple registrants.
 
NOTE: Detailed reporting is tracked in Uber. You will not be able to see which registrants use a general voucher code in Cvent's reports. If you need to report on who used which code in Cvent, create unique voucher codes for each individual.

In the Voucher Value section, establish the number of registrants that can claim the voucher, and how many rides or meals they’ll be able to use the voucher for. Choose the currency from the dropdown, then, if you want to set a maximum amount for each ride or meal, enter the cost in the "Value Limit per…" field. If someone ends up getting a more expensive ride or meal, they'll pay the difference.

If you're creating an Uber Rides voucher, you'll also need to set up the location details. Determine whether there will be any location restrictions for drop-offs and pickups. If so, click Add location, enter the location, and determine the location zone radius. This is how far away from the location the registrant can be dropped off or picked up from. Then select the unit. Make sure to save.

Once you're done, click Save and Confirm.

3 Distribute the voucher to registrants. From the left-hand navigation, click Email, then Event Emails. Select a post-registration email, then click Design Email.

To the right of the canvas, click Build. From the Visuals section, drag and drop the "Uber Vouchers" widget onto the canvas.

 
 
User-added image


Additional settings will appear to the right. Customize the button text and voucher message, if desired. Click Add voucher program and select the relevant program.
 
Add Voucher
 
Then finish creating your email. Don't forget to save your changes.

When you're done, click the X in the top-right to close out of the email designer.

4 View which registrants have claimed their voucher. To view which registrants have claimed their voucher, from the left-hand navigation, click Integrations, then Uber Vouchers.

Click the program name. The Overview tab opens by default. Click the neighboring tab, Voucher Recipients. More data can be found in your Uber account.

 

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