Scheduling Event Emails

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To remain as efficient as possible, schedule your emails to go out at a time that works best for you.

 
NOTE: Scheduled emails can only be sent when the event is in Active, Closed, or Completed status, although pre-event emails only send when the event is in Active status since the emails are no longer relevant after registration has closed or the event has ended.

1 Access the Email Details page. Begin by selecting your event. Hover over Promotion & Communication and, under Email, select Event Emails

If your event has multiple invitation lists, select one from the dropdown at the top.

Click the email you want to schedule.
 
User-added image 

2 Change the send options. Click Edit.

Make any necessary changes to the Name, Subject, and From Name. Click the User-added image to insert data tags into the Subject or From Name fields. Choose a From Email Address with the dropdown. Ensure Yes is selected next to Active.

Under the Send Settings section select "At the following date and time." Enter a date, time, and time zone. Scheduling your emails at least an hour in advance is recommended. Also keep in mind that delivery can be impacted by how many messages you and other users are sending.

 
User-added image

If scheduling the Invitation Reminder, you can make the email recurring. Just select Yes next to "Repeat this email," and then choose how often it will be sent and when to stop.

Click Save.

3 Send a copy to yourself. Click the rightmost tab, Preview. Hover over Send and select Manually. Search for yourself. Check the box next to your name and click Send Email.

 
NOTE: If you're not a member of the Invitation List, you'll need to add yourself.
Verify the information, then click Confirm.

 

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