Using Group Registration in Classic

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Group registration allows you to register more than one person at a time with a single transaction. Each person will be considered their own registrant, meaning they'll receive separate emails, confirmation numbers, and payment records.
 
NOTE: These instructions are for Classic events. If you’re creating a Flex event, reference this article instead.  

1 Enable Group Registration. Begin by selecting your Classic event. Hover over Event Details and, under General, click Event Configuration. Click Edit and scroll down to Website & Registration sections. Check Group Registration, then click Save.
 
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NOTE: Group registration should not be confused with guest registration, a different feature used for tagalong attendees.
 
2 Access the Groups tab. Hover over Website & Registration and, under Registration, click Registration Settings. If you have multiple registration paths enabled, click the name of the path.

The Basic Settings tab will open by default. Click the tab to the right, Groups, then Edit.


3 Establish the group settings. Ensure "Invitees can register additional group members" is enabled. If you'd like to limit how many people an invitee can register through group registration, enter an amount in the textbox. If left blank, everyone using this path will be able to add up to 99 people to their own registration.

Select whether to limit available registration types. If you choose to do so, click Add Registration Types... and check the box next to each registration type you want to make available. Click OK.
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Establish who can manage registrations. Selecting "Group Leader" not only allows the invitee who completed the registration to modify, cancel, or submit payments for everyone in the group, but it also allows them to add people at a later date, even if they didn't create a group during registration. Selecting "The group members" allows those registered by a group leader to modify, cancel, or submit payments for their own registration.
 
NOTE: Group Leaders are able to unregister without disrupting their Group Members' registration. Unlike the Guest Registration feature, each Group Member is treated as a primary registrant in the event.

Use the checkboxes in the table to determine who receives what emails.
 
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Upon clicking Save, an Add Person button will be added to the Registration Summary page.
 
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If your event has multiple paths, you will need to repeat this process for each one.
 
NOTE: Run the Group Registrations report by going to Reporting > Reports > Reports (New). Under the "Registrants" report, click Show Report Presets, and click Group Registrations to find out who's showing up with who.

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