Importing Registrations

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Got a stack of offline registrations to process? Don't add each one individually. Import up to 500 registrations at once by following the steps below.
 
NOTE: This feature is not intended for modifying existing registrations, only processing and recording new ones in bulk. Registrants will not need to be added as invitees prior to importing. Additionally, this feature is only available in Classic events.

1 Ensure your event is active. You must launch the event before you can import registrations.

2 Access the Registrations Import. Hover over Invitee Management and, under Import, click Registrations.

 
NOTE: If you're not seeing this option, check to make sure the event is in Active status. Still not displaying? Submit a case to have it enabled in your account.

3 Establish the import settings. If you're using multiple registration paths, choose a path. If multiple email invitations are enabled, specify which list these registrants should be added to.
 
NOTE: Any registrations imported without a value in the Registration Type column will automatically be assigned "No Registration Type," regardless of which registration path they are imported to.

Determine if a confirmation email should be sent to the registrants. Use the radio buttons to select whether to match these registrations to existing contacts by email address or source ID.

 
NOTE: Only primary registrations can be imported. To add a guest or group member to an individual registrant, you will need to modify their registration after the import.

4 Download the sample file. Click Download a file, and save the sample.
 
 User-added image
 
Locate it on your computer or network. Then right click, hover over Open with, and select Microsoft Office Excel.

5 Prepare your data. Do not delete anything in the first row. These are the column headers. All other rows should contain specific values for each column. Reference the following for additional formatting changes:
  • First Name, Last Name, Admission Item, and either Email Address or Source ID are required for every row.
  • Up to 500 registrations can be imported at once.
  • If you're not using Registration Types, leave that column blank.
  • If you're importing custom contact fields, you'll need to add the fields to your event prior to importing.

After adding your data, save the spreadsheet as a text file (.txt) or Excel workbook (.xls or .xlsx).
 
NOTE: General registration questions can be imported. However, you cannot import admission item questions, session questions, and travel questions. These will need to be updated individually from the invitee's record. 
 
6 Import the file. Back in Cvent, click Browse... to locate the file on your computer or network. Once you're done, click Next. Map the columns to the Cvent fields and click Next again. Give it a final once-over, then click Finish. Each row beneath the headers will be imported as a new accepted registrant.
 
NOTE: If any of your records get skipped, troubleshoot why here.

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Got a stack of offline registrations to process? Don't add each one individually. Import up to 500 registrations at once by following the steps below.
 
NOTE: This feature is not intended for modifying existing registrations, only processing and recording new ones in bulk. Registrants will not need to be added as invitees prior to importing. Additionally, this feature is only available in Classic events.

1 Ensure your event is active. You must launch the event before you can import registrations.

2 Access the Registrations Import. Hover over Invitee Management and, under Import, click Registrations.

 
NOTE: If you're not seeing this option, check to make sure the event is in Active status. Still not displaying? Submit a case to have it enabled in your account.

3 Establish the import settings. If you're using multiple registration paths, choose a path. If multiple email invitations are enabled, specify which list these registrants should be added to.
 
NOTE: Any registrations imported without a value in the Registration Type column will automatically be assigned "No Registration Type," regardless of which registration path they are imported to.

Determine if a confirmation email should be sent to the registrants. Use the radio buttons to select whether to match these registrations to existing contacts by email address or source ID.

 
NOTE: Only primary registrations can be imported. To add a guest or group member to an individual registrant, you will need to modify their registration after the import.

4 Download the sample file. Click Download a file, and save the sample.
 
 User-added image
 
Locate it on your computer or network. Then right click, hover over Open with, and select Microsoft Office Excel.

5 Prepare your data. Do not delete anything in the first row. These are the column headers. All other rows should contain specific values for each column. Reference the following for additional formatting changes:
  • First Name, Last Name, Admission Item, and either Email Address or Source ID are required for every row.
  • Up to 500 registrations can be imported at once.
  • If you're not using Registration Types, leave that column blank.
  • If you're importing custom contact fields, you'll need to add the fields to your event prior to importing.

After adding your data, save the spreadsheet as a text file (.txt) or Excel workbook (.xls or .xlsx).
 
NOTE: General registration questions can be imported. However, you cannot import admission item questions, session questions, and travel questions. These will need to be updated individually from the invitee's record. 
 
6 Import the file. Back in Cvent, click Browse... to locate the file on your computer or network. Once you're done, click Next. Map the columns to the Cvent fields and click Next again. Give it a final once-over, then click Finish. Each row beneath the headers will be imported as a new accepted registrant.
 
NOTE: If any of your records get skipped, troubleshoot why here.

Did this article resolve your issue?

Yes
No

What can we do to make this article better?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
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  • 3
  • 4
  • 5
Got a stack of offline registrations to process? Don't add each one individually. Import up to 500 registrations at once by following the steps below.
 
NOTE: This feature is not intended for modifying existing registrations, only processing and recording new ones in bulk. Registrants will not need to be added as invitees prior to importing. Additionally, this feature is only available in Classic events.

1 Ensure your event is active. You must launch the event before you can import registrations.

2 Access the Registrations Import. Hover over Invitee Management and, under Import, click Registrations.

 
NOTE: If you're not seeing this option, check to make sure the event is in Active status. Still not displaying? Submit a case to have it enabled in your account.

3 Establish the import settings. If you're using multiple registration paths, choose a path. If multiple email invitations are enabled, specify which list these registrants should be added to.
 
NOTE: Any registrations imported without a value in the Registration Type column will automatically be assigned "No Registration Type," regardless of which registration path they are imported to.

Determine if a confirmation email should be sent to the registrants. Use the radio buttons to select whether to match these registrations to existing contacts by email address or source ID.

 
NOTE: Only primary registrations can be imported. To add a guest or group member to an individual registrant, you will need to modify their registration after the import.

4 Download the sample file. Click Download a file, and save the sample.
 
 User-added image
 
Locate it on your computer or network. Then right click, hover over Open with, and select Microsoft Office Excel.

5 Prepare your data. Do not delete anything in the first row. These are the column headers. All other rows should contain specific values for each column. Reference the following for additional formatting changes:
  • First Name, Last Name, Admission Item, and either Email Address or Source ID are required for every row.
  • Up to 500 registrations can be imported at once.
  • If you're not using Registration Types, leave that column blank.
  • If you're importing custom contact fields, you'll need to add the fields to your event prior to importing.

After adding your data, save the spreadsheet as a text file (.txt) or Excel workbook (.xls or .xlsx).
 
NOTE: General registration questions can be imported. However, you cannot import admission item questions, session questions, and travel questions. These will need to be updated individually from the invitee's record. 
 
6 Import the file. Back in Cvent, click Browse... to locate the file on your computer or network. Once you're done, click Next. Map the columns to the Cvent fields and click Next again. Give it a final once-over, then click Finish. Each row beneath the headers will be imported as a new accepted registrant.
 
NOTE: If any of your records get skipped, troubleshoot why here.

Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
  • 2
  • 3
  • 4
  • 5
Got a stack of offline registrations to process? Don't add each one individually. Import up to 500 registrations at once by following the steps below.
 
NOTE: This feature is not intended for modifying existing registrations, only processing and recording new ones in bulk. Registrants will not need to be added as invitees prior to importing. Additionally, this feature is only available in Classic events.

1 Ensure your event is active. You must launch the event before you can import registrations.

2 Access the Registrations Import. Hover over Invitee Management and, under Import, click Registrations.

 
NOTE: If you're not seeing this option, check to make sure the event is in Active status. Still not displaying? Submit a case to have it enabled in your account.

3 Establish the import settings. If you're using multiple registration paths, choose a path. If multiple email invitations are enabled, specify which list these registrants should be added to.
 
NOTE: Any registrations imported without a value in the Registration Type column will automatically be assigned "No Registration Type," regardless of which registration path they are imported to.

Determine if a confirmation email should be sent to the registrants. Use the radio buttons to select whether to match these registrations to existing contacts by email address or source ID.

 
NOTE: Only primary registrations can be imported. To add a guest or group member to an individual registrant, you will need to modify their registration after the import.

4 Download the sample file. Click Download a file, and save the sample.
 
 User-added image
 
Locate it on your computer or network. Then right click, hover over Open with, and select Microsoft Office Excel.

5 Prepare your data. Do not delete anything in the first row. These are the column headers. All other rows should contain specific values for each column. Reference the following for additional formatting changes:
  • First Name, Last Name, Admission Item, and either Email Address or Source ID are required for every row.
  • Up to 500 registrations can be imported at once.
  • If you're not using Registration Types, leave that column blank.
  • If you're importing custom contact fields, you'll need to add the fields to your event prior to importing.

After adding your data, save the spreadsheet as a text file (.txt) or Excel workbook (.xls or .xlsx).
 
NOTE: General registration questions can be imported. However, you cannot import admission item questions, session questions, and travel questions. These will need to be updated individually from the invitee's record. 
 
6 Import the file. Back in Cvent, click Browse... to locate the file on your computer or network. Once you're done, click Next. Map the columns to the Cvent fields and click Next again. Give it a final once-over, then click Finish. Each row beneath the headers will be imported as a new accepted registrant.
 
NOTE: If any of your records get skipped, troubleshoot why here.

Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
  • 2
  • 3
  • 4
  • 5
Got a stack of offline registrations to process? Don't add each one individually. Import up to 500 registrations at once by following the steps below.
 
NOTE: This feature is not intended for modifying existing registrations, only processing and recording new ones in bulk. Registrants will not need to be added as invitees prior to importing. Additionally, this feature is only available in Classic events.

1 Ensure your event is active. You must launch the event before you can import registrations.

2 Access the Registrations Import. Hover over Invitee Management and, under Import, click Registrations.

 
NOTE: If you're not seeing this option, check to make sure the event is in Active status. Still not displaying? Submit a case to have it enabled in your account.

3 Establish the import settings. If you're using multiple registration paths, choose a path. If multiple email invitations are enabled, specify which list these registrants should be added to.
 
NOTE: Any registrations imported without a value in the Registration Type column will automatically be assigned "No Registration Type," regardless of which registration path they are imported to.

Determine if a confirmation email should be sent to the registrants. Use the radio buttons to select whether to match these registrations to existing contacts by email address or source ID.

 
NOTE: Only primary registrations can be imported. To add a guest or group member to an individual registrant, you will need to modify their registration after the import.

4 Download the sample file. Click Download a file, and save the sample.
 
 User-added image
 
Locate it on your computer or network. Then right click, hover over Open with, and select Microsoft Office Excel.

5 Prepare your data. Do not delete anything in the first row. These are the column headers. All other rows should contain specific values for each column. Reference the following for additional formatting changes:
  • First Name, Last Name, Admission Item, and either Email Address or Source ID are required for every row.
  • Up to 500 registrations can be imported at once.
  • If you're not using Registration Types, leave that column blank.
  • If you're importing custom contact fields, you'll need to add the fields to your event prior to importing.

After adding your data, save the spreadsheet as a text file (.txt) or Excel workbook (.xls or .xlsx).
 
NOTE: General registration questions can be imported. However, you cannot import admission item questions, session questions, and travel questions. These will need to be updated individually from the invitee's record. 
 
6 Import the file. Back in Cvent, click Browse... to locate the file on your computer or network. Once you're done, click Next. Map the columns to the Cvent fields and click Next again. Give it a final once-over, then click Finish. Each row beneath the headers will be imported as a new accepted registrant.
 
NOTE: If any of your records get skipped, troubleshoot why here.

Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

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Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
  • 2
  • 3
  • 4
  • 5
Got a stack of offline registrations to process? Don't add each one individually. Import up to 500 registrations at once by following the steps below.
 
NOTE: This feature is not intended for modifying existing registrations, only processing and recording new ones in bulk. Registrants will not need to be added as invitees prior to importing. Additionally, this feature is only available in Classic events.

1 Ensure your event is active. You must launch the event before you can import registrations.

2 Access the Registrations Import. Hover over Invitee Management and, under Import, click Registrations.

 
NOTE: If you're not seeing this option, check to make sure the event is in Active status. Still not displaying? Submit a case to have it enabled in your account.

3 Establish the import settings. If you're using multiple registration paths, choose a path. If multiple email invitations are enabled, specify which list these registrants should be added to.
 
NOTE: Any registrations imported without a value in the Registration Type column will automatically be assigned "No Registration Type," regardless of which registration path they are imported to.

Determine if a confirmation email should be sent to the registrants. Use the radio buttons to select whether to match these registrations to existing contacts by email address or source ID.

 
NOTE: Only primary registrations can be imported. To add a guest or group member to an individual registrant, you will need to modify their registration after the import.

4 Download the sample file. Click Download a file, and save the sample.
 
 User-added image
 
Locate it on your computer or network. Then right click, hover over Open with, and select Microsoft Office Excel.

5 Prepare your data. Do not delete anything in the first row. These are the column headers. All other rows should contain specific values for each column. Reference the following for additional formatting changes:
  • First Name, Last Name, Admission Item, and either Email Address or Source ID are required for every row.
  • Up to 500 registrations can be imported at once.
  • If you're not using Registration Types, leave that column blank.
  • If you're importing custom contact fields, you'll need to add the fields to your event prior to importing.

After adding your data, save the spreadsheet as a text file (.txt) or Excel workbook (.xls or .xlsx).
 
NOTE: General registration questions can be imported. However, you cannot import admission item questions, session questions, and travel questions. These will need to be updated individually from the invitee's record. 
 
6 Import the file. Back in Cvent, click Browse... to locate the file on your computer or network. Once you're done, click Next. Map the columns to the Cvent fields and click Next again. Give it a final once-over, then click Finish. Each row beneath the headers will be imported as a new accepted registrant.
 
NOTE: If any of your records get skipped, troubleshoot why here.

Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.