Customizing the Registrant Information Page in Classic Events

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The Registrant Information page is where everything you want to know about your invitees is collected, from addresses, to allergies. Depending on how you set them up, registration questions will appear either on this page or immediately after.

1 Access the Contact Fields page. Begin by selecting your event. Hover over Website & Registration and, under Registration, click Registration Settings. If applicable, choose a registration path.

The Basic Settings tab opens by default. Click the tab to the right, Contact Fields, then Edit.

2 Choose the information to collect. All the personal and contact fields can be added here, including any custom contact fields you've created.

To add fields, click Add Field.... Choose which header it will appear in from the dropdown, then select the field.


 
NOTE: As outlined in Cvent's Terms of Use, you should never use a custom contact field to collect sensitive data.
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Accidentally select the wrong field or header? Click  the User-added image to delete the field or click the User-added image to move the field to another header. You can reorder or rename these headers later.

Use the textboxes in the Label column to rename the fields. Under the Display column, decide how the fields will show up. Your options include:
  • Required displays the field and will not let registrants continue until they've filled it out.
  • Visible displays the field but registrants can ignore it.
  • Read-Only displays the registrants information as it exists in their contact record but does not allow them to change it.

If you choose to display home or work address fields, you can customize them for local or international registrants by scrolling down to the Address Fields section. Select the default primary address. If you're collecting home and work addresses, invitees can choose where they want their mail. Determine the number of address lines then customize the names of the fields by editing the textboxes.
 
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Is it an international event? Allow registrants to select their country. The Country dropdown giving registrants fewer fields to fill out. To do so, select the default country, then determine how the invitee will select their state or province. If you select the second option, add the countries by clicking Add Countries..., then checking the ones you want to appear.
 
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NOTE: If the country you need is not listed, contact your account manager.
 
Click Save.

3 Decide what information to collect from guests, if necessary. If you're allowing registrants to bring guests, click the neighboring tab, Guests, then Edit.

Scroll down to the Guest Fields section. Add the fields you need, customize the names, then select how they will display. Click  the User-added image to delete the field or click the User-added image to reorder.

Don't forget to Save.

4 Add custom content. Hover over Website & Registration and, under Registration, click Registration Pages. If you have multiple paths, select one from the dropdown, then click Registrant Information.

 
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Change any of the section headers by clicking Edit Section and typing in the Section Header Text field. To remove the header entirely, switch "Display section header" to No. Add content in the HTML EditorOnce you're done, click OK.

Don't forget to save on the original page as well.


 

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