About Emails

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The Emails section is where you will write, design, and send event-related correspondence. You can modify any of the stock templates or create a Classic or Flex one from scratch using the Email Wizard. The emails here are templates because even though you create just one, each recipient receives a personalized copy when you drop in data tags. You can also direct messages solely to session registrants.

When an invitee registers, cancels, or modifies their registration, they receive a brandable automatic confirmation. You can also schedule emails to go out on a specific date and time. If you don't want to wait, need to review the email, or just make sure one person gets the message, send it manually.

Before you can send anything, recipients must be added to an invitation list. You can add more invitation lists to send a different message to different segments of your audience and you can manage the list members at any time.


Ensure your emails were received and read by running the Email Rates by Email report. For emails that bounced back undelivered, try one of these troubleshooting solutions. And finally, be careful out there. If you're not vigilant, all that hard work could end up in a spam folder and you could end up blacklisted. Sending an opt-in is always recommended. Consider changing the default From address to something more recognizable to your audience as well. Need more advice? See this article for a list of email marketing fundamentals.
 

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