Understanding Event Statuses

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Different actions are possible during each phase of your event. See your event's current status by hovering over Event Details and, under General, clicking Event Status
 
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system
Pending   
You completed the Event Creation Wizard for your Classic or Flex event.


∙ Testing can only be done in preview mode
∙ All items and fees can be added, edited, or removed.
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system

Test Mode   
You clicked "Move to Test Mode" on the Overview page.


∙ You can test registration in its entirety
∙ All items and fees can be added, edited, or removed.
∙ Online payments cannot be processed.
 
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system

Active   
You clicked "Launch Event" on the Overview page for your Classic or Flex event.


∙ The website opens for your Classic or Flex event
Registration items can no longer be deleted, only deactivated.
∙ This is the only point where invitees can register on their own.
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system

Cancelled  
You clicked "Cancel Event" on the Overview page.


The website is closed
Registration is closed and registrants cannot access their information.
All credit cards will be automatically refunded.
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system

Closed   
Registration has reached capacity or the deadline has passed.


∙ The website remains open for your Classic or Flex event. 
Registration is closed, but registrants can still access their information and pay online.
∙ You can modify registrations, issue refunds, or register latecomers on the backend.
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system
Completed   
The end date has passed. 


∙ The website remains open for your Classic or Flex event.
∙ Registration is closed, but registrants can still access their information and pay online.
∙ You can modify registrations, issue refunds, or register latecomers on the backend.
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system
Archived   
The archive date has passed. 


∙ The website is closed.
Registrants will no longer be able to view their information, pay online, or give feedback.
∙ You can still modify registrations, issue refunds, or register latecomers on the backend.


 

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What can we do to make this article better?

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Different actions are possible during each phase of your event. See your event's current status by hovering over Event Details and, under General, clicking Event Status
 
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system
Pending   
You completed the Event Creation Wizard for your Classic or Flex event.


∙ Testing can only be done in preview mode
∙ All items and fees can be added, edited, or removed.
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system

Test Mode   
You clicked "Move to Test Mode" on the Overview page.


∙ You can test registration in its entirety
∙ All items and fees can be added, edited, or removed.
∙ Online payments cannot be processed.
 
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system

Active   
You clicked "Launch Event" on the Overview page for your Classic or Flex event.


∙ The website opens for your Classic or Flex event
Registration items can no longer be deleted, only deactivated.
∙ This is the only point where invitees can register on their own.
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system

Cancelled  
You clicked "Cancel Event" on the Overview page.


The website is closed
Registration is closed and registrants cannot access their information.
All credit cards will be automatically refunded.
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system

Closed   
Registration has reached capacity or the deadline has passed.


∙ The website remains open for your Classic or Flex event. 
Registration is closed, but registrants can still access their information and pay online.
∙ You can modify registrations, issue refunds, or register latecomers on the backend.
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system
Completed   
The end date has passed. 


∙ The website remains open for your Classic or Flex event.
∙ Registration is closed, but registrants can still access their information and pay online.
∙ You can modify registrations, issue refunds, or register latecomers on the backend.
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system
Archived   
The archive date has passed. 


∙ The website is closed.
Registrants will no longer be able to view their information, pay online, or give feedback.
∙ You can still modify registrations, issue refunds, or register latecomers on the backend.


 

Did this article resolve your issue?

Yes
No

What can we do to make this article better?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

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Different actions are possible during each phase of your event. See your event's current status by hovering over Event Details and, under General, clicking Event Status
 
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system
Pending   
You completed the Event Creation Wizard for your Classic or Flex event.


∙ Testing can only be done in preview mode
∙ All items and fees can be added, edited, or removed.
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system

Test Mode   
You clicked "Move to Test Mode" on the Overview page.


∙ You can test registration in its entirety
∙ All items and fees can be added, edited, or removed.
∙ Online payments cannot be processed.
 
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system

Active   
You clicked "Launch Event" on the Overview page for your Classic or Flex event.


∙ The website opens for your Classic or Flex event
Registration items can no longer be deleted, only deactivated.
∙ This is the only point where invitees can register on their own.
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system

Cancelled  
You clicked "Cancel Event" on the Overview page.


The website is closed
Registration is closed and registrants cannot access their information.
All credit cards will be automatically refunded.
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system

Closed   
Registration has reached capacity or the deadline has passed.


∙ The website remains open for your Classic or Flex event. 
Registration is closed, but registrants can still access their information and pay online.
∙ You can modify registrations, issue refunds, or register latecomers on the backend.
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system
Completed   
The end date has passed. 


∙ The website remains open for your Classic or Flex event.
∙ Registration is closed, but registrants can still access their information and pay online.
∙ You can modify registrations, issue refunds, or register latecomers on the backend.
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system
Archived   
The archive date has passed. 


∙ The website is closed.
Registrants will no longer be able to view their information, pay online, or give feedback.
∙ You can still modify registrations, issue refunds, or register latecomers on the backend.


 

Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

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Different actions are possible during each phase of your event. See your event's current status by hovering over Event Details and, under General, clicking Event Status
 
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system
Pending   
You completed the Event Creation Wizard for your Classic or Flex event.


∙ Testing can only be done in preview mode
∙ All items and fees can be added, edited, or removed.
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system

Test Mode   
You clicked "Move to Test Mode" on the Overview page.


∙ You can test registration in its entirety
∙ All items and fees can be added, edited, or removed.
∙ Online payments cannot be processed.
 
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system

Active   
You clicked "Launch Event" on the Overview page for your Classic or Flex event.


∙ The website opens for your Classic or Flex event
Registration items can no longer be deleted, only deactivated.
∙ This is the only point where invitees can register on their own.
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system

Cancelled  
You clicked "Cancel Event" on the Overview page.


The website is closed
Registration is closed and registrants cannot access their information.
All credit cards will be automatically refunded.
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system

Closed   
Registration has reached capacity or the deadline has passed.


∙ The website remains open for your Classic or Flex event. 
Registration is closed, but registrants can still access their information and pay online.
∙ You can modify registrations, issue refunds, or register latecomers on the backend.
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system
Completed   
The end date has passed. 


∙ The website remains open for your Classic or Flex event.
∙ Registration is closed, but registrants can still access their information and pay online.
∙ You can modify registrations, issue refunds, or register latecomers on the backend.
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system
Archived   
The archive date has passed. 


∙ The website is closed.
Registrants will no longer be able to view their information, pay online, or give feedback.
∙ You can still modify registrations, issue refunds, or register latecomers on the backend.


 

Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
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Different actions are possible during each phase of your event. See your event's current status by hovering over Event Details and, under General, clicking Event Status
 
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system
Pending   
You completed the Event Creation Wizard for your Classic or Flex event.


∙ Testing can only be done in preview mode
∙ All items and fees can be added, edited, or removed.
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system

Test Mode   
You clicked "Move to Test Mode" on the Overview page.


∙ You can test registration in its entirety
∙ All items and fees can be added, edited, or removed.
∙ Online payments cannot be processed.
 
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system

Active   
You clicked "Launch Event" on the Overview page for your Classic or Flex event.


∙ The website opens for your Classic or Flex event
Registration items can no longer be deleted, only deactivated.
∙ This is the only point where invitees can register on their own.
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system

Cancelled  
You clicked "Cancel Event" on the Overview page.


The website is closed
Registration is closed and registrants cannot access their information.
All credit cards will be automatically refunded.
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system

Closed   
Registration has reached capacity or the deadline has passed.


∙ The website remains open for your Classic or Flex event. 
Registration is closed, but registrants can still access their information and pay online.
∙ You can modify registrations, issue refunds, or register latecomers on the backend.
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system
Completed   
The end date has passed. 


∙ The website remains open for your Classic or Flex event.
∙ Registration is closed, but registrants can still access their information and pay online.
∙ You can modify registrations, issue refunds, or register latecomers on the backend.
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system
Archived   
The archive date has passed. 


∙ The website is closed.
Registrants will no longer be able to view their information, pay online, or give feedback.
∙ You can still modify registrations, issue refunds, or register latecomers on the backend.


 

Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

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Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
  • 2
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  • 4
  • 5
Different actions are possible during each phase of your event. See your event's current status by hovering over Event Details and, under General, clicking Event Status
 
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system
Pending   
You completed the Event Creation Wizard for your Classic or Flex event.


∙ Testing can only be done in preview mode
∙ All items and fees can be added, edited, or removed.
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system

Test Mode   
You clicked "Move to Test Mode" on the Overview page.


∙ You can test registration in its entirety
∙ All items and fees can be added, edited, or removed.
∙ Online payments cannot be processed.
 
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system

Active   
You clicked "Launch Event" on the Overview page for your Classic or Flex event.


∙ The website opens for your Classic or Flex event
Registration items can no longer be deleted, only deactivated.
∙ This is the only point where invitees can register on their own.
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system

Cancelled  
You clicked "Cancel Event" on the Overview page.


The website is closed
Registration is closed and registrants cannot access their information.
All credit cards will be automatically refunded.
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system

Closed   
Registration has reached capacity or the deadline has passed.


∙ The website remains open for your Classic or Flex event. 
Registration is closed, but registrants can still access their information and pay online.
∙ You can modify registrations, issue refunds, or register latecomers on the backend.
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system
Completed   
The end date has passed. 


∙ The website remains open for your Classic or Flex event.
∙ Registration is closed, but registrants can still access their information and pay online.
∙ You can modify registrations, issue refunds, or register latecomers on the backend.
This image is not available because: You don’t have the privileges to see it, or it has been removed from the system
Archived   
The archive date has passed. 


∙ The website is closed.
Registrants will no longer be able to view their information, pay online, or give feedback.
∙ You can still modify registrations, issue refunds, or register latecomers on the backend.


 

Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.