What kind of internet does a venue need to have for OnArrival?

  • 1
  • 2
  • 3
  • 4
  • 5
The basic functions of OnArrival work offline, but if you'll be registering walk-ins, collecting payments, or need your check-ins continuously synced, make sure the venue's internet connection meets the following requirements:
 
NOTE: Plan to check in more than 500 attendees? Upgrade to OnArrival 360 to get onsite support setting up your kiosks, including connecting to the internet.
 
  • A dedicated wired internet line (also known as Ethernet).
  • A router, or the ability to support one that you bring.
  • A connection speed of 5Mbps or above.
  • Dynamic Host Configuration Protocol (DHCP). Otherwise, you will need to configure each printer, iPad, and router with its own IP address.

If the internet onsite doesn't make the cut, consider bringing a mobile broadband device like this one to create a portable WiFi connection, or order an Event in a Box to get all the check-in equipment shipped to you.

 

Did this article resolve your issue?

Yes
No

What can we do to make this article better?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
  • 2
  • 3
  • 4
  • 5
The basic functions of OnArrival work offline, but if you'll be registering walk-ins, collecting payments, or need your check-ins continuously synced, make sure the venue's internet connection meets the following requirements:
 
NOTE: Plan to check in more than 500 attendees? Upgrade to OnArrival 360 to get onsite support setting up your kiosks, including connecting to the internet.
 
  • A dedicated wired internet line (also known as Ethernet).
  • A router, or the ability to support one that you bring.
  • A connection speed of 5Mbps or above.
  • Dynamic Host Configuration Protocol (DHCP). Otherwise, you will need to configure each printer, iPad, and router with its own IP address.

If the internet onsite doesn't make the cut, consider bringing a mobile broadband device like this one to create a portable WiFi connection, or order an Event in a Box to get all the check-in equipment shipped to you.

 

Did this article resolve your issue?

Yes
No

What can we do to make this article better?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
  • 2
  • 3
  • 4
  • 5
The basic functions of OnArrival work offline, but if you'll be registering walk-ins, collecting payments, or need your check-ins continuously synced, make sure the venue's internet connection meets the following requirements:
 
NOTE: Plan to check in more than 500 attendees? Upgrade to OnArrival 360 to get onsite support setting up your kiosks, including connecting to the internet.
 
  • A dedicated wired internet line (also known as Ethernet).
  • A router, or the ability to support one that you bring.
  • A connection speed of 5Mbps or above.
  • Dynamic Host Configuration Protocol (DHCP). Otherwise, you will need to configure each printer, iPad, and router with its own IP address.

If the internet onsite doesn't make the cut, consider bringing a mobile broadband device like this one to create a portable WiFi connection, or order an Event in a Box to get all the check-in equipment shipped to you.

 

Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
  • 2
  • 3
  • 4
  • 5
The basic functions of OnArrival work offline, but if you'll be registering walk-ins, collecting payments, or need your check-ins continuously synced, make sure the venue's internet connection meets the following requirements:
 
NOTE: Plan to check in more than 500 attendees? Upgrade to OnArrival 360 to get onsite support setting up your kiosks, including connecting to the internet.
 
  • A dedicated wired internet line (also known as Ethernet).
  • A router, or the ability to support one that you bring.
  • A connection speed of 5Mbps or above.
  • Dynamic Host Configuration Protocol (DHCP). Otherwise, you will need to configure each printer, iPad, and router with its own IP address.

If the internet onsite doesn't make the cut, consider bringing a mobile broadband device like this one to create a portable WiFi connection, or order an Event in a Box to get all the check-in equipment shipped to you.

 

Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
  • 2
  • 3
  • 4
  • 5
The basic functions of OnArrival work offline, but if you'll be registering walk-ins, collecting payments, or need your check-ins continuously synced, make sure the venue's internet connection meets the following requirements:
 
NOTE: Plan to check in more than 500 attendees? Upgrade to OnArrival 360 to get onsite support setting up your kiosks, including connecting to the internet.
 
  • A dedicated wired internet line (also known as Ethernet).
  • A router, or the ability to support one that you bring.
  • A connection speed of 5Mbps or above.
  • Dynamic Host Configuration Protocol (DHCP). Otherwise, you will need to configure each printer, iPad, and router with its own IP address.

If the internet onsite doesn't make the cut, consider bringing a mobile broadband device like this one to create a portable WiFi connection, or order an Event in a Box to get all the check-in equipment shipped to you.

 

Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
  • 2
  • 3
  • 4
  • 5

Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
  • 2
  • 3
  • 4
  • 5
The basic functions of OnArrival work offline, but if you'll be registering walk-ins, collecting payments, or need your check-ins continuously synced, make sure the venue's internet connection meets the following requirements:
 
NOTE: Plan to check in more than 500 attendees? Upgrade to OnArrival 360 to get onsite support setting up your kiosks, including connecting to the internet.
 
  • A dedicated wired internet line (also known as Ethernet).
  • A router, or the ability to support one that you bring.
  • A connection speed of 5Mbps or above.
  • Dynamic Host Configuration Protocol (DHCP). Otherwise, you will need to configure each printer, iPad, and router with its own IP address.

If the internet onsite doesn't make the cut, consider bringing a mobile broadband device like this one to create a portable WiFi connection, or order an Event in a Box to get all the check-in equipment shipped to you.

 

Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.