Hospitality Glossary

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A | C | D | H | L | M | N | O | P | R | S | T | V

A

Affiliate - An organization that helps independent hotels attract business through additional branding and industry relationships. They typically charge a membership fee. Examples include the Associated Luxury Hotels International, Preferred Hotels & Resorts, and Historic Hotels of America.

Agenda - The schedule of activities, such as check-in, sessions, or cocktail hour, that planners detail in an Advanced RFP to communicate space needs. When suppliers respond, the agenda, or meeting room grid, lets them assign rooms to activities. Also known as a program or programme.

Attendees - The number of people the planner anticipates at the event. Also known as pax or delegates.

Average Room Rate - Sleeping room revenue divided by occupied rooms for a given time period. Also known as the hotel's Average Daily Rate (ADR).

Award - When a planner awards an RFP, every supplier who bid receives an email, notifying them whether they won or lost. Planners can award an RFP to multiple venues. This action is synonymous with confirm, close, and contract.


C

Cancelled Space - Credit toward a future booking that venues offer instead of a refund for post-contract cancellations. When planners track this credit in Cvent, those venues will show a red exclamation mark. They can also add this information to reports.

Contracted Rate -
The cost per room night that the hotel provides event attendees in exchange for the planner's bulk room purchase. The contracted rate could differ based on room type or hotel. When planners record these rates in Cvent, they can track cost savings through reports.

CMP - A Complete Meeting Package (CMP) is a pricing bundle offered by suppliers that often includes all sleeping rooms, meals, and support services. This is more common in international properties and all-inclusive resorts.

CSN - Part of the Hospitality Cloud platform, the Cvent Supplier Network (CSN) is an online database of more than 234,000 supplier listings. Planners can create RFPs, source venues, award bids, run reports, and communicate with suppliers from a central location. Suppliers can update their profiles and purchase ad space to market their venues and services to a variety of event professionals.  

CVB - Convention and Visitors Bureaus (CVB) market a particular destination and can use the Supplier Network or the Destination Guide to attract planners. If the planner copies a CVB on an RFP, the CVB can forward it to suppliers they think would be a good fit. Also referred to as a Destination Marketing Organization (DMO) or bureau.


D

DDR - A Daily Delegate Rate (DDR) is typically a per-person per-day pricing bundle offered by suppliers that typically includes sleeping rooms, meeting space, food and beverage, and other services.

DMC - The Destination Management Company (DMC) for a city or country specializes in organizing tours, transportation, activities, and entertainment for events hosted in their area.

Documents - Files such as sales kits, floor plans, or agendas that can be attached to RFPs, sent with proposals, or posted in the Additional Materials tab on a venue profile as a downloadable document or a document link.

Document Link - A URL suppliers can add to a proposal or venue profile that leads to a document hosted outside of Cvent.


H

Hold Space - The act of reserving a meeting room or function space for longer than the actual meeting time, often for 24 hours, to allow for set up or tear down. Also known as a 24-hour hold.

L

Lead catchers - Individuals specified by a venue to receive email notifications when a lead is sent to that particular property. In order for them to respond, they must have a Cvent username.

Locations - A filter in the Supplier Network that narrows down venues by the area type. For example, airport, interstate, urban, suburban, resort, or small metro/town. These filters are set up by Cvent. If your location doesn't have a filter, create a case to let us know.


M

Meeting Space - Also known as meeting rooms or function space, suppliers can add size, setups, descriptions, and images of meeting rooms to their venue profile. This also lets them quickly assign rooms to agenda items when responding to RFPs.

N

Northstar Ratings - The five-star ranking used by the independent ratings company, Northstar Travel Media, to rate hotels based on indicators including level of service and experience. Planners use the ratings to filter properties when searching the Supplier Network

NSO - Sales managers that represent a given chain or band for increased sales and marketing assistance. These individuals help planners find the best venues within their network and ensure reasonable response times from venues. Planners can add their NSO contacts in their account so they can quickly copy them on RFPs. NSOs are also known as National Sales, Global Sales, GSO, group sales, key account manager, or brand or chain contact.


O

Occupancy Rate - Occupied sleeping rooms divided by available sleeping rooms. This figure is generally expressed as a percentage.

P

Peak Night - The night during an event when the most sleeping rooms are occupied. See rooms on peak.

Promotions - When suppliers post discounts and incentives on their venue profile, these deals are picked up on the Promotions Hub, where planners often start their search. Planners can also add their exclusive deals so others in their account can find and use them.

Proposal - A response to an RFP. Also known as a bid, quote, or offer.


R

Rack Rate - The full price at which rooms are sold before a discount is applied. Generally, group rates are negotiated down from this rate.

RFP - Planners send a Request For Proposal (RFP) to obtain group rates and availability from suppliers. Also known as lead, request, event, program, or enquiry.

Room Block - The number of sleeping rooms set aside for a particular event or group.

Room Nights -
The total number of rooms a planner commits to occupy at the hotel in exchange for a specific contracted rate. The number of room nights does not equal the number of attendees. One attendee could occupy three room nights for a three night hotel stay.

Room Pickup - The number of sleeping rooms actually occupied from the total reserved.

Rooms on Peak - The day during an event when the most meeting rooms are booked. Also known as peak rooms.

Run of House - Any type of room available, including single, double, king, queen, etc.


S

Shoulder Dates - Dates directly before or after the official event dates where sleeping rooms or meeting space may be available to book at the negotiated rate.

Single High Rate - The highest rate for a single-occupancy sleeping room. Suppliers can list this price on their venue profile.

Single Low Rate - The lowest rate for a single-occupancy sleeping room. Suppliers can list this price on their venue profile.

Sleeping Rooms - Rooms that planners book for their guests during the event. Also known as bedrooms, sleep rooms, and guest rooms.


T

TPP - Third-Party Planners (TPPs) are not directly employed by the organization hosting the event, but are contracted separately. They generally charge a negotiated commission to the venue where the event takes place. There is a field in a Cvent RFP that allows TPPs to enter their commission request.

Turn Down - Suppliers can reject RFPs they cannot accommodate for a multitude of reasons. Turning down an RFP will automatically notify the planner.


V

Venue - Also known as a supplier, vendor, hotel, or property, the Supplier Network lists more than 234,000.

Venue Code - A unique identifier for each property on the Supplier Network. Suppliers can find their code in the Venue Details section.


 

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  • 1
  • 2
  • 3
  • 4
  • 5
A | C | D | H | L | M | N | O | P | R | S | T | V

A

Affiliate - An organization that helps independent hotels attract business through additional branding and industry relationships. They typically charge a membership fee. Examples include the Associated Luxury Hotels International, Preferred Hotels & Resorts, and Historic Hotels of America.

Agenda - The schedule of activities, such as check-in, sessions, or cocktail hour, that planners detail in an Advanced RFP to communicate space needs. When suppliers respond, the agenda, or meeting room grid, lets them assign rooms to activities. Also known as a program or programme.

Attendees - The number of people the planner anticipates at the event. Also known as pax or delegates.

Average Room Rate - Sleeping room revenue divided by occupied rooms for a given time period. Also known as the hotel's Average Daily Rate (ADR).

Award - When a planner awards an RFP, every supplier who bid receives an email, notifying them whether they won or lost. Planners can award an RFP to multiple venues. This action is synonymous with confirm, close, and contract.


C

Cancelled Space - Credit toward a future booking that venues offer instead of a refund for post-contract cancellations. When planners track this credit in Cvent, those venues will show a red exclamation mark. They can also add this information to reports.

Contracted Rate -
The cost per room night that the hotel provides event attendees in exchange for the planner's bulk room purchase. The contracted rate could differ based on room type or hotel. When planners record these rates in Cvent, they can track cost savings through reports.

CMP - A Complete Meeting Package (CMP) is a pricing bundle offered by suppliers that often includes all sleeping rooms, meals, and support services. This is more common in international properties and all-inclusive resorts.

CSN - Part of the Hospitality Cloud platform, the Cvent Supplier Network (CSN) is an online database of more than 234,000 supplier listings. Planners can create RFPs, source venues, award bids, run reports, and communicate with suppliers from a central location. Suppliers can update their profiles and purchase ad space to market their venues and services to a variety of event professionals.  

CVB - Convention and Visitors Bureaus (CVB) market a particular destination and can use the Supplier Network or the Destination Guide to attract planners. If the planner copies a CVB on an RFP, the CVB can forward it to suppliers they think would be a good fit. Also referred to as a Destination Marketing Organization (DMO) or bureau.


D

DDR - A Daily Delegate Rate (DDR) is typically a per-person per-day pricing bundle offered by suppliers that typically includes sleeping rooms, meeting space, food and beverage, and other services.

DMC - The Destination Management Company (DMC) for a city or country specializes in organizing tours, transportation, activities, and entertainment for events hosted in their area.

Documents - Files such as sales kits, floor plans, or agendas that can be attached to RFPs, sent with proposals, or posted in the Additional Materials tab on a venue profile as a downloadable document or a document link.

Document Link - A URL suppliers can add to a proposal or venue profile that leads to a document hosted outside of Cvent.


H

Hold Space - The act of reserving a meeting room or function space for longer than the actual meeting time, often for 24 hours, to allow for set up or tear down. Also known as a 24-hour hold.

L

Lead catchers - Individuals specified by a venue to receive email notifications when a lead is sent to that particular property. In order for them to respond, they must have a Cvent username.

Locations - A filter in the Supplier Network that narrows down venues by the area type. For example, airport, interstate, urban, suburban, resort, or small metro/town. These filters are set up by Cvent. If your location doesn't have a filter, create a case to let us know.


M

Meeting Space - Also known as meeting rooms or function space, suppliers can add size, setups, descriptions, and images of meeting rooms to their venue profile. This also lets them quickly assign rooms to agenda items when responding to RFPs.

N

Northstar Ratings - The five-star ranking used by the independent ratings company, Northstar Travel Media, to rate hotels based on indicators including level of service and experience. Planners use the ratings to filter properties when searching the Supplier Network

NSO - Sales managers that represent a given chain or band for increased sales and marketing assistance. These individuals help planners find the best venues within their network and ensure reasonable response times from venues. Planners can add their NSO contacts in their account so they can quickly copy them on RFPs. NSOs are also known as National Sales, Global Sales, GSO, group sales, key account manager, or brand or chain contact.


O

Occupancy Rate - Occupied sleeping rooms divided by available sleeping rooms. This figure is generally expressed as a percentage.

P

Peak Night - The night during an event when the most sleeping rooms are occupied. See rooms on peak.

Promotions - When suppliers post discounts and incentives on their venue profile, these deals are picked up on the Promotions Hub, where planners often start their search. Planners can also add their exclusive deals so others in their account can find and use them.

Proposal - A response to an RFP. Also known as a bid, quote, or offer.


R

Rack Rate - The full price at which rooms are sold before a discount is applied. Generally, group rates are negotiated down from this rate.

RFP - Planners send a Request For Proposal (RFP) to obtain group rates and availability from suppliers. Also known as lead, request, event, program, or enquiry.

Room Block - The number of sleeping rooms set aside for a particular event or group.

Room Nights -
The total number of rooms a planner commits to occupy at the hotel in exchange for a specific contracted rate. The number of room nights does not equal the number of attendees. One attendee could occupy three room nights for a three night hotel stay.

Room Pickup - The number of sleeping rooms actually occupied from the total reserved.

Rooms on Peak - The day during an event when the most meeting rooms are booked. Also known as peak rooms.

Run of House - Any type of room available, including single, double, king, queen, etc.


S

Shoulder Dates - Dates directly before or after the official event dates where sleeping rooms or meeting space may be available to book at the negotiated rate.

Single High Rate - The highest rate for a single-occupancy sleeping room. Suppliers can list this price on their venue profile.

Single Low Rate - The lowest rate for a single-occupancy sleeping room. Suppliers can list this price on their venue profile.

Sleeping Rooms - Rooms that planners book for their guests during the event. Also known as bedrooms, sleep rooms, and guest rooms.


T

TPP - Third-Party Planners (TPPs) are not directly employed by the organization hosting the event, but are contracted separately. They generally charge a negotiated commission to the venue where the event takes place. There is a field in a Cvent RFP that allows TPPs to enter their commission request.

Turn Down - Suppliers can reject RFPs they cannot accommodate for a multitude of reasons. Turning down an RFP will automatically notify the planner.


V

Venue - Also known as a supplier, vendor, hotel, or property, the Supplier Network lists more than 234,000.

Venue Code - A unique identifier for each property on the Supplier Network. Suppliers can find their code in the Venue Details section.


 

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  • 1
  • 2
  • 3
  • 4
  • 5
A | C | D | H | L | M | N | O | P | R | S | T | V

A

Affiliate - An organization that helps independent hotels attract business through additional branding and industry relationships. They typically charge a membership fee. Examples include the Associated Luxury Hotels International, Preferred Hotels & Resorts, and Historic Hotels of America.

Agenda - The schedule of activities, such as check-in, sessions, or cocktail hour, that planners detail in an Advanced RFP to communicate space needs. When suppliers respond, the agenda, or meeting room grid, lets them assign rooms to activities. Also known as a program or programme.

Attendees - The number of people the planner anticipates at the event. Also known as pax or delegates.

Average Room Rate - Sleeping room revenue divided by occupied rooms for a given time period. Also known as the hotel's Average Daily Rate (ADR).

Award - When a planner awards an RFP, every supplier who bid receives an email, notifying them whether they won or lost. Planners can award an RFP to multiple venues. This action is synonymous with confirm, close, and contract.


C

Cancelled Space - Credit toward a future booking that venues offer instead of a refund for post-contract cancellations. When planners track this credit in Cvent, those venues will show a red exclamation mark. They can also add this information to reports.

Contracted Rate -
The cost per room night that the hotel provides event attendees in exchange for the planner's bulk room purchase. The contracted rate could differ based on room type or hotel. When planners record these rates in Cvent, they can track cost savings through reports.

CMP - A Complete Meeting Package (CMP) is a pricing bundle offered by suppliers that often includes all sleeping rooms, meals, and support services. This is more common in international properties and all-inclusive resorts.

CSN - Part of the Hospitality Cloud platform, the Cvent Supplier Network (CSN) is an online database of more than 234,000 supplier listings. Planners can create RFPs, source venues, award bids, run reports, and communicate with suppliers from a central location. Suppliers can update their profiles and purchase ad space to market their venues and services to a variety of event professionals.  

CVB - Convention and Visitors Bureaus (CVB) market a particular destination and can use the Supplier Network or the Destination Guide to attract planners. If the planner copies a CVB on an RFP, the CVB can forward it to suppliers they think would be a good fit. Also referred to as a Destination Marketing Organization (DMO) or bureau.


D

DDR - A Daily Delegate Rate (DDR) is typically a per-person per-day pricing bundle offered by suppliers that typically includes sleeping rooms, meeting space, food and beverage, and other services.

DMC - The Destination Management Company (DMC) for a city or country specializes in organizing tours, transportation, activities, and entertainment for events hosted in their area.

Documents - Files such as sales kits, floor plans, or agendas that can be attached to RFPs, sent with proposals, or posted in the Additional Materials tab on a venue profile as a downloadable document or a document link.

Document Link - A URL suppliers can add to a proposal or venue profile that leads to a document hosted outside of Cvent.


H

Hold Space - The act of reserving a meeting room or function space for longer than the actual meeting time, often for 24 hours, to allow for set up or tear down. Also known as a 24-hour hold.

L

Lead catchers - Individuals specified by a venue to receive email notifications when a lead is sent to that particular property. In order for them to respond, they must have a Cvent username.

Locations - A filter in the Supplier Network that narrows down venues by the area type. For example, airport, interstate, urban, suburban, resort, or small metro/town. These filters are set up by Cvent. If your location doesn't have a filter, create a case to let us know.


M

Meeting Space - Also known as meeting rooms or function space, suppliers can add size, setups, descriptions, and images of meeting rooms to their venue profile. This also lets them quickly assign rooms to agenda items when responding to RFPs.

N

Northstar Ratings - The five-star ranking used by the independent ratings company, Northstar Travel Media, to rate hotels based on indicators including level of service and experience. Planners use the ratings to filter properties when searching the Supplier Network

NSO - Sales managers that represent a given chain or band for increased sales and marketing assistance. These individuals help planners find the best venues within their network and ensure reasonable response times from venues. Planners can add their NSO contacts in their account so they can quickly copy them on RFPs. NSOs are also known as National Sales, Global Sales, GSO, group sales, key account manager, or brand or chain contact.


O

Occupancy Rate - Occupied sleeping rooms divided by available sleeping rooms. This figure is generally expressed as a percentage.

P

Peak Night - The night during an event when the most sleeping rooms are occupied. See rooms on peak.

Promotions - When suppliers post discounts and incentives on their venue profile, these deals are picked up on the Promotions Hub, where planners often start their search. Planners can also add their exclusive deals so others in their account can find and use them.

Proposal - A response to an RFP. Also known as a bid, quote, or offer.


R

Rack Rate - The full price at which rooms are sold before a discount is applied. Generally, group rates are negotiated down from this rate.

RFP - Planners send a Request For Proposal (RFP) to obtain group rates and availability from suppliers. Also known as lead, request, event, program, or enquiry.

Room Block - The number of sleeping rooms set aside for a particular event or group.

Room Nights -
The total number of rooms a planner commits to occupy at the hotel in exchange for a specific contracted rate. The number of room nights does not equal the number of attendees. One attendee could occupy three room nights for a three night hotel stay.

Room Pickup - The number of sleeping rooms actually occupied from the total reserved.

Rooms on Peak - The day during an event when the most meeting rooms are booked. Also known as peak rooms.

Run of House - Any type of room available, including single, double, king, queen, etc.


S

Shoulder Dates - Dates directly before or after the official event dates where sleeping rooms or meeting space may be available to book at the negotiated rate.

Single High Rate - The highest rate for a single-occupancy sleeping room. Suppliers can list this price on their venue profile.

Single Low Rate - The lowest rate for a single-occupancy sleeping room. Suppliers can list this price on their venue profile.

Sleeping Rooms - Rooms that planners book for their guests during the event. Also known as bedrooms, sleep rooms, and guest rooms.


T

TPP - Third-Party Planners (TPPs) are not directly employed by the organization hosting the event, but are contracted separately. They generally charge a negotiated commission to the venue where the event takes place. There is a field in a Cvent RFP that allows TPPs to enter their commission request.

Turn Down - Suppliers can reject RFPs they cannot accommodate for a multitude of reasons. Turning down an RFP will automatically notify the planner.


V

Venue - Also known as a supplier, vendor, hotel, or property, the Supplier Network lists more than 234,000.

Venue Code - A unique identifier for each property on the Supplier Network. Suppliers can find their code in the Venue Details section.


 

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Did this article resolve your issue?

What can we do to make this article better?

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Excellent! Thank you for your feedback

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We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
  • 2
  • 3
  • 4
  • 5
A | C | D | H | L | M | N | O | P | R | S | T | V

A

Affiliate - An organization that helps independent hotels attract business through additional branding and industry relationships. They typically charge a membership fee. Examples include the Associated Luxury Hotels International, Preferred Hotels & Resorts, and Historic Hotels of America.

Agenda - The schedule of activities, such as check-in, sessions, or cocktail hour, that planners detail in an Advanced RFP to communicate space needs. When suppliers respond, the agenda, or meeting room grid, lets them assign rooms to activities. Also known as a program or programme.

Attendees - The number of people the planner anticipates at the event. Also known as pax or delegates.

Average Room Rate - Sleeping room revenue divided by occupied rooms for a given time period. Also known as the hotel's Average Daily Rate (ADR).

Award - When a planner awards an RFP, every supplier who bid receives an email, notifying them whether they won or lost. Planners can award an RFP to multiple venues. This action is synonymous with confirm, close, and contract.


C

Cancelled Space - Credit toward a future booking that venues offer instead of a refund for post-contract cancellations. When planners track this credit in Cvent, those venues will show a red exclamation mark. They can also add this information to reports.

Contracted Rate -
The cost per room night that the hotel provides event attendees in exchange for the planner's bulk room purchase. The contracted rate could differ based on room type or hotel. When planners record these rates in Cvent, they can track cost savings through reports.

CMP - A Complete Meeting Package (CMP) is a pricing bundle offered by suppliers that often includes all sleeping rooms, meals, and support services. This is more common in international properties and all-inclusive resorts.

CSN - Part of the Hospitality Cloud platform, the Cvent Supplier Network (CSN) is an online database of more than 234,000 supplier listings. Planners can create RFPs, source venues, award bids, run reports, and communicate with suppliers from a central location. Suppliers can update their profiles and purchase ad space to market their venues and services to a variety of event professionals.  

CVB - Convention and Visitors Bureaus (CVB) market a particular destination and can use the Supplier Network or the Destination Guide to attract planners. If the planner copies a CVB on an RFP, the CVB can forward it to suppliers they think would be a good fit. Also referred to as a Destination Marketing Organization (DMO) or bureau.


D

DDR - A Daily Delegate Rate (DDR) is typically a per-person per-day pricing bundle offered by suppliers that typically includes sleeping rooms, meeting space, food and beverage, and other services.

DMC - The Destination Management Company (DMC) for a city or country specializes in organizing tours, transportation, activities, and entertainment for events hosted in their area.

Documents - Files such as sales kits, floor plans, or agendas that can be attached to RFPs, sent with proposals, or posted in the Additional Materials tab on a venue profile as a downloadable document or a document link.

Document Link - A URL suppliers can add to a proposal or venue profile that leads to a document hosted outside of Cvent.


H

Hold Space - The act of reserving a meeting room or function space for longer than the actual meeting time, often for 24 hours, to allow for set up or tear down. Also known as a 24-hour hold.

L

Lead catchers - Individuals specified by a venue to receive email notifications when a lead is sent to that particular property. In order for them to respond, they must have a Cvent username.

Locations - A filter in the Supplier Network that narrows down venues by the area type. For example, airport, interstate, urban, suburban, resort, or small metro/town. These filters are set up by Cvent. If your location doesn't have a filter, create a case to let us know.


M

Meeting Space - Also known as meeting rooms or function space, suppliers can add size, setups, descriptions, and images of meeting rooms to their venue profile. This also lets them quickly assign rooms to agenda items when responding to RFPs.

N

Northstar Ratings - The five-star ranking used by the independent ratings company, Northstar Travel Media, to rate hotels based on indicators including level of service and experience. Planners use the ratings to filter properties when searching the Supplier Network

NSO - Sales managers that represent a given chain or band for increased sales and marketing assistance. These individuals help planners find the best venues within their network and ensure reasonable response times from venues. Planners can add their NSO contacts in their account so they can quickly copy them on RFPs. NSOs are also known as National Sales, Global Sales, GSO, group sales, key account manager, or brand or chain contact.


O

Occupancy Rate - Occupied sleeping rooms divided by available sleeping rooms. This figure is generally expressed as a percentage.

P

Peak Night - The night during an event when the most sleeping rooms are occupied. See rooms on peak.

Promotions - When suppliers post discounts and incentives on their venue profile, these deals are picked up on the Promotions Hub, where planners often start their search. Planners can also add their exclusive deals so others in their account can find and use them.

Proposal - A response to an RFP. Also known as a bid, quote, or offer.


R

Rack Rate - The full price at which rooms are sold before a discount is applied. Generally, group rates are negotiated down from this rate.

RFP - Planners send a Request For Proposal (RFP) to obtain group rates and availability from suppliers. Also known as lead, request, event, program, or enquiry.

Room Block - The number of sleeping rooms set aside for a particular event or group.

Room Nights -
The total number of rooms a planner commits to occupy at the hotel in exchange for a specific contracted rate. The number of room nights does not equal the number of attendees. One attendee could occupy three room nights for a three night hotel stay.

Room Pickup - The number of sleeping rooms actually occupied from the total reserved.

Rooms on Peak - The day during an event when the most meeting rooms are booked. Also known as peak rooms.

Run of House - Any type of room available, including single, double, king, queen, etc.


S

Shoulder Dates - Dates directly before or after the official event dates where sleeping rooms or meeting space may be available to book at the negotiated rate.

Single High Rate - The highest rate for a single-occupancy sleeping room. Suppliers can list this price on their venue profile.

Single Low Rate - The lowest rate for a single-occupancy sleeping room. Suppliers can list this price on their venue profile.

Sleeping Rooms - Rooms that planners book for their guests during the event. Also known as bedrooms, sleep rooms, and guest rooms.


T

TPP - Third-Party Planners (TPPs) are not directly employed by the organization hosting the event, but are contracted separately. They generally charge a negotiated commission to the venue where the event takes place. There is a field in a Cvent RFP that allows TPPs to enter their commission request.

Turn Down - Suppliers can reject RFPs they cannot accommodate for a multitude of reasons. Turning down an RFP will automatically notify the planner.


V

Venue - Also known as a supplier, vendor, hotel, or property, the Supplier Network lists more than 234,000.

Venue Code - A unique identifier for each property on the Supplier Network. Suppliers can find their code in the Venue Details section.


 

Did this article resolve your issue?

Yes
No

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?

What can we do to make this article better?

Did this article resolve your issue?


Excellent! Thank you for your feedback

Did this article resolve your issue?


We are sorry to hear that!  For more assistance, open a case and a Product Consultant will contact you directly.

  • 1
  • 2
  • 3
  • 4
  • 5
A | C | D | H | L | M | N | O | P | R | S | T | V

A

Affiliate - An organization that helps independent hotels attract business through additional branding and industry relationships. They typically charge a membership fee. Examples include the Associated Luxury Hotels International, Preferred Hotels & Resorts, and Historic Hotels of America.

Agenda - The schedule of activities, such as check-in, sessions, or cocktail hour, that planners detail in an Advanced RFP to communicate space needs. When suppliers respond, the agenda, or meeting room grid, lets them assign rooms to activities. Also known as a program or programme.

Attendees - The number of people the planner anticipates at the event. Also known as pax or delegates.

Average Room Rate - Sleeping room revenue divided by occupied rooms for a given time period. Also known as the hotel's Average Daily Rate (ADR).

Award - When a planner awards an RFP, every supplier who bid receives an email, notifying them whether they won or lost. Planners can award an RFP to multiple venues. This action is synonymous with confirm, close, and contract.


C

Cancelled Space - Credit toward a future booking that venues offer instead of a refund for post-contract cancellations. When planners track this credit in Cvent, those venues will show a red exclamation mark. They can also add this information to reports.

Contracted Rate -
The cost per room night that the hotel provides event attendees in exchange for the planner's bulk room purchase. The contracted rate could differ based on room type or hotel. When planners record these rates in Cvent, they can track cost savings through reports.

CMP - A Complete Meeting Package (CMP) is a pricing bundle offered by suppliers that often includes all sleeping rooms, meals, and support services. This is more common in international properties and all-inclusive resorts.

CSN - Part of the Hospitality Cloud platform, the Cvent Supplier Network (CSN) is an online database of more than 234,000 supplier listings. Planners can create RFPs, source venues, award bids, run reports, and communicate with suppliers from a central location. Suppliers can update their profiles and purchase ad space to market their venues and services to a variety of event professionals.  

CVB - Convention and Visitors Bureaus (CVB) market a particular destination and can use the Supplier Network or the Destination Guide to attract planners. If the planner copies a CVB on an RFP, the CVB can forward it to suppliers they think would be a good fit. Also referred to as a Destination Marketing Organization (DMO) or bureau.


D

DDR - A Daily Delegate Rate (DDR) is typically a per-person per-day pricing bundle offered by suppliers that typically includes sleeping rooms, meeting space, food and beverage, and other services.

DMC - The Destination Management Company (DMC) for a city or country specializes in organizing tours, transportation, activities, and entertainment for events hosted in their area.

Documents - Files such as sales kits, floor plans, or agendas that can be attached to RFPs, sent with proposals, or posted in the Additional Materials tab on a venue profile as a downloadable document or a document link.

Document Link - A URL suppliers can add to a proposal or venue profile that leads to a document hosted outside of Cvent.


H

Hold Space - The act of reserving a meeting room or function space for longer than the actual meeting time, often for 24 hours, to allow for set up or tear down. Also known as a 24-hour hold.

L

Lead catchers - Individuals specified by a venue to receive email notifications when a lead is sent to that particular property. In order for them to respond, they must have a Cvent username.

Locations - A filter in the Supplier Network that narrows down venues by the area type. For example, airport, interstate, urban, suburban, resort, or small metro/town. These filters are set up by Cvent. If your location doesn't have a filter, create a case to let us know.


M

Meeting Space - Also known as meeting rooms or function space, suppliers can add size, setups, descriptions, and images of meeting rooms to their venue profile. This also lets them quickly assign rooms to agenda items when responding to RFPs.

N

Northstar Ratings - The five-star ranking used by the independent ratings company, Northstar Travel Media, to rate hotels based on indicators including level of service and experience. Planners use the ratings to filter properties when searching the Supplier Network

NSO - Sales managers that represent a given chain or band for increased sales and marketing assistance. These individuals help planners find the best venues within their network and ensure reasonable response times from venues. Planners can add their NSO contacts in their account so they can quickly copy them on RFPs. NSOs are also known as National Sales, Global Sales, GSO, group sales, key account manager, or brand or chain contact.


O

Occupancy Rate - Occupied sleeping rooms divided by available sleeping rooms. This figure is generally expressed as a percentage.

P

Peak Night - The night during an event when the most sleeping rooms are occupied. See rooms on peak.

Promotions - When suppliers post discounts and incentives on their venue profile, these deals are picked up on the Promotions Hub, where planners often start their search. Planners can also add their exclusive deals so others in their account can find and use them.

Proposal - A response to an RFP. Also known as a bid, quote, or offer.


R

Rack Rate - The full price at which rooms are sold before a discount is applied. Generally, group rates are negotiated down from this rate.

RFP - Planners send a Request For Proposal (RFP) to obtain group rates and availability from suppliers. Also known as lead, request, event, program, or enquiry.

Room Block - The number of sleeping rooms set aside for a particular event or group.

Room Nights -
The total number of rooms a planner commits to occupy at the hotel in exchange for a specific contracted rate. The number of room nights does not equal the number of attendees. One attendee could occupy three room nights for a three night hotel stay.

Room Pickup - The number of sleeping rooms actually occupied from the total reserved.

Rooms on Peak - The day during an event when the most meeting rooms are booked. Also known as peak rooms.

Run of House - Any type of room available, including single, double, king, queen, etc.


S

Shoulder Dates - Dates directly before or after the official event dates where sleeping rooms or meeting space may be available to book at the negotiated rate.

Single High Rate - The highest rate for a single-occupancy sleeping room. Suppliers can list this price on their venue profile.

Single Low Rate - The lowest rate for a single-occupancy sleeping room. Suppliers can list this price on their venue profile.

Sleeping Rooms - Rooms that planners book for their guests during the event. Also known as bedrooms, sleep rooms, and guest rooms.


T

TPP - Third-Party Planners (TPPs) are not directly employed by the organization hosting the event, but are contracted separately. They generally charge a negotiated commission to the venue where the event takes place. There is a field in a Cvent RFP that allows TPPs to enter their commission request.

Turn Down - Suppliers can reject RFPs they cannot accommodate for a multitude of reasons. Turning down an RFP will automatically notify the planner.


V

Venue - Also known as a supplier, vendor, hotel, or property, the Supplier Network lists more than 234,000.

Venue Code - A unique identifier for each property on the Supplier Network. Suppliers can find their code in the Venue Details section.


 

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A | C | D | H | L | M | N | O | P | R | S | T | V

A

Affiliate - An organization that helps independent hotels attract business through additional branding and industry relationships. They typically charge a membership fee. Examples include the Associated Luxury Hotels International, Preferred Hotels & Resorts, and Historic Hotels of America.

Agenda - The schedule of activities, such as check-in, sessions, or cocktail hour, that planners detail in an Advanced RFP to communicate space needs. When suppliers respond, the agenda, or meeting room grid, lets them assign rooms to activities. Also known as a program or programme.

Attendees - The number of people the planner anticipates at the event. Also known as pax or delegates.

Average Room Rate - Sleeping room revenue divided by occupied rooms for a given time period. Also known as the hotel's Average Daily Rate (ADR).

Award - When a planner awards an RFP, every supplier who bid receives an email, notifying them whether they won or lost. Planners can award an RFP to multiple venues. This action is synonymous with confirm, close, and contract.


C

Cancelled Space - Credit toward a future booking that venues offer instead of a refund for post-contract cancellations. When planners track this credit in Cvent, those venues will show a red exclamation mark. They can also add this information to reports.

Contracted Rate -
The cost per room night that the hotel provides event attendees in exchange for the planner's bulk room purchase. The contracted rate could differ based on room type or hotel. When planners record these rates in Cvent, they can track cost savings through reports.

CMP - A Complete Meeting Package (CMP) is a pricing bundle offered by suppliers that often includes all sleeping rooms, meals, and support services. This is more common in international properties and all-inclusive resorts.

CSN - Part of the Hospitality Cloud platform, the Cvent Supplier Network (CSN) is an online database of more than 234,000 supplier listings. Planners can create RFPs, source venues, award bids, run reports, and communicate with suppliers from a central location. Suppliers can update their profiles and purchase ad space to market their venues and services to a variety of event professionals.  

CVB - Convention and Visitors Bureaus (CVB) market a particular destination and can use the Supplier Network or the Destination Guide to attract planners. If the planner copies a CVB on an RFP, the CVB can forward it to suppliers they think would be a good fit. Also referred to as a Destination Marketing Organization (DMO) or bureau.


D

DDR - A Daily Delegate Rate (DDR) is typically a per-person per-day pricing bundle offered by suppliers that typically includes sleeping rooms, meeting space, food and beverage, and other services.

DMC - The Destination Management Company (DMC) for a city or country specializes in organizing tours, transportation, activities, and entertainment for events hosted in their area.

Documents - Files such as sales kits, floor plans, or agendas that can be attached to RFPs, sent with proposals, or posted in the Additional Materials tab on a venue profile as a downloadable document or a document link.

Document Link - A URL suppliers can add to a proposal or venue profile that leads to a document hosted outside of Cvent.


H

Hold Space - The act of reserving a meeting room or function space for longer than the actual meeting time, often for 24 hours, to allow for set up or tear down. Also known as a 24-hour hold.

L

Lead catchers - Individuals specified by a venue to receive email notifications when a lead is sent to that particular property. In order for them to respond, they must have a Cvent username.

Locations - A filter in the Supplier Network that narrows down venues by the area type. For example, airport, interstate, urban, suburban, resort, or small metro/town. These filters are set up by Cvent. If your location doesn't have a filter, create a case to let us know.


M

Meeting Space - Also known as meeting rooms or function space, suppliers can add size, setups, descriptions, and images of meeting rooms to their venue profile. This also lets them quickly assign rooms to agenda items when responding to RFPs.

N

Northstar Ratings - The five-star ranking used by the independent ratings company, Northstar Travel Media, to rate hotels based on indicators including level of service and experience. Planners use the ratings to filter properties when searching the Supplier Network

NSO - Sales managers that represent a given chain or band for increased sales and marketing assistance. These individuals help planners find the best venues within their network and ensure reasonable response times from venues. Planners can add their NSO contacts in their account so they can quickly copy them on RFPs. NSOs are also known as National Sales, Global Sales, GSO, group sales, key account manager, or brand or chain contact.


O

Occupancy Rate - Occupied sleeping rooms divided by available sleeping rooms. This figure is generally expressed as a percentage.

P

Peak Night - The night during an event when the most sleeping rooms are occupied. See rooms on peak.

Promotions - When suppliers post discounts and incentives on their venue profile, these deals are picked up on the Promotions Hub, where planners often start their search. Planners can also add their exclusive deals so others in their account can find and use them.

Proposal - A response to an RFP. Also known as a bid, quote, or offer.


R

Rack Rate - The full price at which rooms are sold before a discount is applied. Generally, group rates are negotiated down from this rate.

RFP - Planners send a Request For Proposal (RFP) to obtain group rates and availability from suppliers. Also known as lead, request, event, program, or enquiry.

Room Block - The number of sleeping rooms set aside for a particular event or group.

Room Nights -
The total number of rooms a planner commits to occupy at the hotel in exchange for a specific contracted rate. The number of room nights does not equal the number of attendees. One attendee could occupy three room nights for a three night hotel stay.

Room Pickup - The number of sleeping rooms actually occupied from the total reserved.

Rooms on Peak - The day during an event when the most meeting rooms are booked. Also known as peak rooms.

Run of House - Any type of room available, including single, double, king, queen, etc.


S

Shoulder Dates - Dates directly before or after the official event dates where sleeping rooms or meeting space may be available to book at the negotiated rate.

Single High Rate - The highest rate for a single-occupancy sleeping room. Suppliers can list this price on their venue profile.

Single Low Rate - The lowest rate for a single-occupancy sleeping room. Suppliers can list this price on their venue profile.

Sleeping Rooms - Rooms that planners book for their guests during the event. Also known as bedrooms, sleep rooms, and guest rooms.


T

TPP - Third-Party Planners (TPPs) are not directly employed by the organization hosting the event, but are contracted separately. They generally charge a negotiated commission to the venue where the event takes place. There is a field in a Cvent RFP that allows TPPs to enter their commission request.

Turn Down - Suppliers can reject RFPs they cannot accommodate for a multitude of reasons. Turning down an RFP will automatically notify the planner.


V

Venue - Also known as a supplier, vendor, hotel, or property, the Supplier Network lists more than 234,000.

Venue Code - A unique identifier for each property on the Supplier Network. Suppliers can find their code in the Venue Details section.


 

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