Capitalizing on the Supplier Network Redesign

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Cvent is making some enhancements to venue profiles in order to make your hotel even more appealing to planners. In order to prepare for these upcoming changes, this article will guide you through how to take advantage of the new images and fields that you can use to take your profile to the next level. That way, once they become visible to planners, you'll already be ahead of the curve.

1 Upload and edit your images. Venue profiles display much higher resolution images. Because of this, the new recommended image size for all venue images is 1920 x 1080 or larger. The new minimum for all images will be 480 x 480. Cvent will resize and optimize images so they load quickly across all devices. Please ensure that your subject matter is centered to optimize this functionality.
 
NOTE: If integrated with Leonardo, your venue's images will be automatically upgraded.

After re-uploading them, you'll now have the ability to crop the following venue images :
  • Main Image
  • Ad Image (for 3 and 4 Diamond, Diamond+, and Competitive Market ads)
  • Gallery Images
  • Meeting Room Images (for 2 Diamond Listings and above)
  • Local Attraction Images
  • Promotion Images (for 2 Diamond Listings and above)
 
NOTE: If you're a North American Property, Gallery Images and Local Attraction Images will not be available for basic listings. Contact a sales representative to learn more.

Cropping is non-destructive. That means you'll always be able to go back to the original image and adjust the portion of the image you wish to display on your profile. To do so, click Venues from the blue navigation bar. Open a venue's profile by clicking its name. Under Section Links on the left, click Image Gallery. Find your image from the list and click the Edit button next to its name to crop.

Because Cvent supports much larger images, your venue's listing image will no longer be displayed in the search results. Instead, planners will see your main image. The listing image will still be displayed on the destination guide.

2 Choose a hero image. We've added a new, high-resolution image called the hero image. The hero image will appear across the top of your venue's profile and in the venue's Quick Views and Search Results.
 
User-added image

To choose a Hero Image, click Venues from the blue navigation bar. Open a venue's profile by clicking its name. Under Section Links on the left click Venue Details.

The Venue Details tab opens by default. Click the rightmost tab, Listing Options, then Edit.

Click Add File under "Hero Image" and choose your image.

 
NOTE: Venues integrated with Leonardo will automatically have a hero image added. Make sure to verify that the one added is the one you want. If it isn't, you'll have to upload one yourself. 
3 Give your planners directions. You can now add up to 2,500 characters explaining how to get to your venue. To add your directions, click Venues from the blue navigation bar.

Open a venue's profile by clicking its name. Under Section Links on the left click Venue Details, then Edit. Scroll down to the Address Information section and use the textbox marked "Getting Here" to write your directions.

Click Save when you've finished.


4 Categorize your files, if necessary. If you have a 1 Diamond listing or above, you can now assign different file categories for documents uploaded to your venue profile in order to make them easier for planners to find. Once the redesign launches, it will appear in one of three sections on the profile:
  • Floor Plans
  • Banquet/Catering/Bar Menu
  • Restaurant Menu/Other
User-added image
 

Previously uploaded documents with "floor plan" in the file name will have automatically been assigned to the the Floor Plans file category. All other documents will appear in a venue's "Additional Materials" section of their profile.

To change a document's file category,
click Venues from the blue navigation bar.

Open a venue's profile by clicking its name. Under Section Links on the left, click Documents, then click the edit icon next to your chosen file.

Use the dropdown marked File Category to choose a new category. Click Save when you've finished.


5 Fill out your Need Dates, if necessary. Planners can filter their search results to only display hotels that have Need Dates over their event dates. If you have a 1 Diamond listing or above, make sure that your Need Dates are filled in on your profile or your venue will not appear in these searches. To add your Need Dates, click Venues from the blue navigation bar. Open a venue's profile by clicking its name. Under Section Links on the left click Venue Details.

The Venue Details tab opens by default. Click the neighboring tab, Facility Information, then Edit. Scroll down to the "Venue Need Dates" section.


Click Add Dates to add individual days, or Add Date Patterns to choose sequences of days in a set time period. Don't forget to make sure the box marked "Display this venue's Need Dates to planners" is checked.

When you've finished, click Save.

 

NOTE: Promotions will also appear in planners' "dates" filter, so make sure to fill those out as well.

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