Connecting Your Modem and Router for a Purchased Event in a Box

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You've purchased an Event in a Box and it showed up at your doorstep. Now what? Follow the steps below to learn how to connect your Net Gear LTE modem and TP Link router or watch a member of our Onsite Solutions team connect oneIf your event is not in North America, refer to the International Guide instead.
 
NOTE: Did you rent a box instead? Follow these steps to learn how to connect your Cradlepoint AER1600 router.
 1 Set up your router.  Reference TP-Link's Quick Installation Guide to initially configure your router. For step 2c, select 5GHz as your frequency.

When you've completed the Quick Setup, click DHCP from the left-hand menu and enter 2880 in the Address Lease Time textbox to ensure that your printers' IP addresses do not change during your event.

2 Insert a SIM card. Turn the Net Gear LTE modem upside down and insert a SIM card.

 
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NOTE: SIM cards are not included in your purchased Event in a Box. T-Mobile and AT&T are the only supported service providers. 

3 Turn on the modem. Connect the power adapter with the modem and plug it into a power outlet.

Then press the On/Off button on the back of the modem.
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4 Connect the modem and router. With an Ethernet cable, connect your modem to the TP Link router using the blue ports on the back.
 
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Or, if you're using a wired Internet line, connect the local hardline directly into the blue port on the back of your TP-Link router instead.

5 Turn on the router. Connect the power adapter
with the router and plug it into a power outlet. Then press the Power On/Off button on the back of the router to turn it on. Also ensure that the Wireless On/Off switch on the back of the router is set to On.
 
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Next, follow these steps to set up your iPad, printer, and OnArrival app to use onsite.

 

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