Checking Out Attendees in OnArrival

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Checkout Mode allows you to keep track of when your attendees leave an event or session. Follow these steps to enable Checkout Mode in OnArrival.


1 Download the app. On your device, navigate to the Apple App or Google Play Store. Type in "OnArrival" in the search box. Tap Get to download the app.
 
2 Open the app and login. Click on the icon to open OnArrival, then select Cvent Account. Enter in your Account Name (i.e. your Account Number), username, and password. These are the same credentials you use to log into Cvent. Click Log In.

3 Open your event. All launched events will display on the Event Selection page. Find the event you need to check people in to and tap its name.

4 Enable Checkout Mode for your event. Tap the ellipses (...) in the top-right.
 
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Then, toggle Checkout Mode to purple.
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Or, enable Checkout Mode for a session. Tap Select Session from the Overview screen.
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Tap the name of the session you want to check attendees out of. Then, tap the ellipses (...) in the top-right.
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Toggle Checkout Mode to purple.
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5 Check out an attendee. Tap View Attendees to open your attendee list. Then, find the attendee and tap Check out, then Check out again.
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Repeat these steps for each attendee you want to check out.

Or, allow attendees to check themselves out. Once you've enabled Checkout Mode, tap Kiosk Mode from the Overview screen. You won't be able to launch Kiosk Mode to use with Checkout Mode, but you can tap QuickScan

 
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Once QuickScan is launched, attendees can scan their name badges to check themselves out. Or, they also have the option to search for themselves manually by tapping Search.
 
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