Meet Our Virtual Event Experience and Event App

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With Attendee Hub, you'll have access to Virtual Event Experience, also referred to as the Attendee Website, and Event App. They work together to give your attendees access to key event content and provide opportunities for them to interact with exhibitors, sponsors, and each other. Review this article for a deep dive into the features included in each.

Meet the Virtual Event Experience
Give attendees the full event experience from their desktop or tablet with the Virtual Event Experience. From the Attendee Website, they'll be able watch live stream, simulive, or on-demand session videos, join collaborative sessions, visit virtual exhibitor booths, schedule appointments, share feedback, and more.
 
My Event Tab

There are four main sections within the Virtual Event Experience for attendees to explore.

My Event
The My Event tab is the first page attendees see when they access the Virtual Event Experience and contains the following sections:
 
  • Networking - If you're using Appointments, this section will automatically appear. Attendees can click the "Schedule appointment" button to schedule meetings with exhibitors.
  • Feedback - If you're using session or general event Feedback Surveys, this section will automatically appear. Attendees can click the "Take survey" button to access all the surveys applicable to them based on their personal schedule.
  • Upcoming Sessions - Displays up to 5 live or upcoming sessions that attendees are eligible to view or register for based on their admission item and registration type. If there is a live session, this section will be titled "Live and Upcoming Sessions" instead.
  • Featured Exhibitors - Displays up to 8 featured exhibitors with their company name, sponsorship level, and logo.
  • Event Details - Gives attendees a link to visit your Flex event website.
  • Your Information - Displays the attendee's admission item, name, and email along with a link to view or modify their registration.

All Sessions
Displays all included sessions and sessions an attendee is eligible to attend based on their admission item and registration type in chronological order. Here attendees can register for sessions and choose to view the site in the event's time zone or in the time zone of their device. 

Attendees can click on a session to view more information, including the session description and speaker bios. They'll also be able to:
  • View the live stream, simulive, or pre-recorded video, or join the collaborative meeting for the session.
  • Participate in Live Q&A.
  • Add or remove the session from their agenda.
  • Download an .ics file to add the session to their personal calendar.  
Session Detail Page

My Schedule
Shows attendees their personal schedule, which consists of all included sessions and any sessions they've registered for. Here, attendees can join sessions and remove sessions from their agenda.
 
My Schedule Tab

Exhibitors
Displays all exhibitors for your event in alphabetical order with their organization name, logo, sponsorship level, and a virtual meeting indicator, if they have this feature enabled on their profile.

Attendees can click on an exhibitor to view more information, including their:
  • Description
  • Social & Website Links 
  • Booth Staff
  • Sponsored Sessions
  • Exhibitor Content - Files & Links
Exhibitor Detail Page

To start a real-time conversation with an exhibitor, attendees can click the "Join virtual meeting" button on their profile, if the exhibitor has set up a virtual meeting for their organization. If no one is manning the virtual meeting or an exhibitor doesn't have one, attendees can click "Contact us" to send the exhibitor a direct message instead. Attendees will be tracked as an inbound lead for the organization when they send a message.

Sponsors
Displays all exhibitors at your event that have been marked as a sponsor along with their name, logo, and a virtual meeting indicator, if they have this feature enabled. If you've created sponsorship levels, exhibitors will be organized by their assigned level. Attendees can click on an organization to view their full profile.

Sponsors List
X
 
Meet the Event App
To make providing an app for your event easier than ever, all the sessions, speakers, exhibitors, and attendees from your Flex event will automatically integrate. In the new and easy-to-use Attendee Website and App Builder, you'll have full control over the look and feel of your app, including how the home screen will appear to attendees before, during, and after the event.

Main Image
 
 
There are four main sections within the Event App for attendees to explore.

Home
Your event home screen is made up of the following sections that you can customize to display before, during, or after your event:

 
  • Event Countdown - Before the event, displays a timer that shows how many days, hours, minutes, and seconds remain until your event begins.
  • Event Info Header - Displays the event name along with your Event Icon graphic.
  • Quick Links - Gives attendees easy access to up to 8 app pages, helping them quickly find the most important event info. The icons you've chosen for your pages will appear beside the page names in this section. The full list of all pages is shown in the More tab.
  • Featured Sessions - Displays up to three featured sessions at a time. If a session has ended, it will no longer appear. Attendees can tap "View all" to see the full list.
  • Featured Speakers - Displays up to 8 featured speakers with their name, title, company, and profile picture.
  • Featured Exhibitors - Displays up to 8 featured exhibitors with their company name, sponsorship level, location, and logo.
  • Explore the Venue - Displays your venue floor plan map. Attendees can tap on the image to zoom in further.
  • Happening Now - During the event, shows the attendee's current session based on their personal schedule. If an attendee has more than one current session, this section will display a list of the conflicting sessions.
  • Up Next - Shows the attendee's upcoming session based on their personal schedule. Only schedule items occurring within the next 2 hours will appear in this section. If an attendee has more than one current session, this section will display a list of the conflicting sessions.
  • Share Your Thoughts - If you're using session or general event Feedback Surveys, they will automatically appear within this section during and after the event. Attendees can tap the "Complete the Survey" button to access all the surveys applicable to them based on their personal schedule.

Schedule
Show attendees their personal schedule and the overall event agenda within the My Schedule and All Sessions tabs. Within the My Schedule tab, the calendar view makes it easy for attendees to review their schedule and determine when they have free time at a glance.

From the All Sessions tab, attendees can filter sessions by date, time, speaker, category, and location. Additionally, attendees in a different time zone than the one you set for the event can adjust the app to view schedule items in their device's time zone.

Schedule Tab


Profile
The following items are found here:
  • Log In
  • View and Edit Profile
  • Settings
  • Surveys

Profile Tab
 

More
A list view of all your Event App pages. You can customize and organize similar pages together using page groups. Your event description and location will also display here, if you've activated these widgets when configuring the More page.
  • Page List
  • About Info
  • Event Location

More Tab
 

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Did this article resolve your issue?

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