Logging In to Your Attendee Hub Website and App

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Once your event is published, get your Attendee Website and Event App into the hands of registrants and have them log in by following the instructions below.

Logging In From the Web

1 Access the event. After registering for the event, look for the "Go to My Event" button on the Registration Confirmation page or in your Registration Confirmation email. Click Go to My Event.

2 Enter your info. You'll be prompted to enter your first name, last name, and email address. Then click Next.

 
Enter Info

3 Verify your account. You'll either receive an email and text message containing a verification code, or just an email. Read it, return to your browser, enter the code, and click Log in.
 
Verify Account
NOTE: Verification codes can only be used once and expire after 24 hours. If attendees are logging in on multiple devices, they'll receive a new verification code for each. Entering a verification unsuccessfully 10 times will cause an attendee's access to be revoked.

After entering the verification code, you'll be taken to the home page for the Virtual Event Experience.


Logging In From Your Invitation

1 Open the app. On the device you're bringing to the event, open the invitation in your inbox and tap the Open the App magic link. You'll be automatically directed to the appropriate app store to download the app. Otherwise, the app will open. If the link is clicked on a desktop browser, you can enter your mobile number and be sent an SMS version of the magic link.

2 Verify your account. After tapping the magic link, you'll be logged in and taken directly to the home page for the Event AppIf the link is clicked on a desktop browser, you can enter your mobile number and be sent an SMS version of the magic link. If your Event App includes custom terms, you'll need to tap Accept first.
NOTE: The magic only lasts so long. The link can only be used once and expires after 24 hours.

Logging In From Your Event App

1 Download the app. On the device you're bringing to the event, search for "Cvent Events" in the App Store or Google Play Store and download the app.

2 Search for the event. After downloading the app, enter the event name or event ID to search (based on your security settings).

 
Event Search

3 Download the event. Tap Download Icon to download the event.
 
Download Event

If prompted, enter the event ID and tap Submit to download the event.
 
Submit Event ID

4 Enter your info. Depending on the login settings, you'll be prompted to enter your first name, last name, and email address. Then tap the arrow.

If you aren't automatically prompted to log in, tap the More tab at the bottom of the screen, then Log in. Enter your info, then tap the arrow.

 
Attendee Login

5 Verify your account. You'll either receive an email and text message containing a verification code or just an email. Read it, return to the app, enter the code, and tap the arrow.
 
Verification Code
 
NOTE: Verification codes can only be used once and expire after 24 hours. If attendees are logging in on multiple devices, they'll receive a new verification code for each. Entering a verification unsuccessfully 10 times will cause an attendee's access to be revoked.

After entering the verification code, you'll be taken to the home page for the Event App.

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