Using NFC Badges with OnArrival

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A type of active RFID, NFC chips allow you to speed up the onsite check-in process by encoding an NTAG213, 215, or 216 NFC tag within name badges. Attendees simply touch their badge to a Bluetooth reader or enabled device. Follow these steps to set it up.
 
NOTE: This is an additional feature available with OnArrival 360. Reach out to your Account Manager for more information.


Setting Up NFC Badges in Cvent
Follow these steps to configure your NFC settings in Cvent and OnArrival.

1 Confirm device and hardware compatibility. To activate and scan NFC badges onsite, you must have one of the following:

  • iPhone 7 (or higher) - To manually activate and scan an attendee's NFC badge using your handheld device without any additional hardware, you must have an iPhone 7 or higher operating on iOS 13. This requires a member of your onsite staff to use a device to scan an attendee's name badge when checking them in at the door.
NOTE: Android devices with NFC can be used to scan badges onsite, but cannot be used to activate NFC tags.
  • NFC floor or desk kiosk and Bluetooth reader - For attendees to manually activate and scan their own badges by touching their NFC badges to a kiosk, you must have an NFC floor or desk stand with a secure Bluetooth NFC reader. Attendees can then tap their badge to scan themselves in to the event or session using the kiosk at the door.
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  • ZC10L badge printer and large format PVC badges - For badges to be automatically activated upon printing, you must have a ZC10L badge printer and large format PVC badges. After printing, attendees can then tap their badges to scan themselves in to the event or session using the kiosk at the door, or you can have a member of your onsite staff use a device to scan an attendee's name badge when checking them in at the door.
 
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2 Configure your settings in Cvent. Open your event in Cvent. Hover over Website & Registration and, under Onsite, click OnArrival. Then click Edit.

In the Badge Features section, switch "RFID Attendance" to On. Then switch "Association Method" to Encoding Printer.

 
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When you're done, click Save.

3 Configure your settings in OnArrival. Begin by logging in to the OnArrival app on your device, then open your event. Tap the menu icon in the top-left, then tap Advanced. Toggle "NFC" to blue, then tap the arrow in the top-left to go back.
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Activating NFC Badges
If you're using an NTAG 213, 215, or 216 tag, manual badge activation is required. ZC10L badges activate automatically upon printing, so manual badge activation is not required for these types of large format PVC badges.

1 Manually activate attendee badges using an iOS device. To manually activate your attendees' badges with an iOS device, ensure you've enabled Bluetooth on your device. Log in to OnArrival on your device and open your event. Tap the menu icon in the top-left, then tap Settings. Tap Check-In and Registration, then toggle "Activate Badges" to blue. Tap the arrow in the top-left to go back.
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On the Overview screen, tap Search. Search for the attendee's name to locate their record. Check them in and print their badge. Then, hold your device up to the attendee's name badge to activate their NFC tag.
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Repeat these steps for each attendee.

Or, manually activate attendee badges using an NFC kiosk and Bluetooth reader. Ensure that the secure Bluetooth NFC reader is switched to Bluetooth.
 
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Then plug the reader into the side of the floor or desk kiosk.

Log in to OnArrival on your device and open your event. Tap the menu icon in the top-left, then tap Settings. Tap Check-In and Registration, then toggle "Activate Badges" to blue. Tap the arrow in the top-left to go back.
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To connect the Bluetooth reader to the floor or desk kiosk, from the Overview screen, tap Kiosk Mode. Tap NFC Kiosk Mode, then Launch Kiosk. Your device will search for the nearest Bluetooth reader. Tap the serial number that matches the one on the back of the Bluetooth reader to connect the reader to your device. Then tap Connect and Launch.
 
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Using Kiosk Mode, attendees can search for their names, check themselves in, and print their badge. Once the badge is printed, they'll need to tap it to the secure Bluetooth reader to activate the badge's NFC tag.
 
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Scanning NFC Badges to Check In Attendees
Once the NFC badges have been activated, attendees can check themselves in by tapping their badge to a floor or desk kiosk, or a member of your onsite staff can scan their badge at the door using an iPhone or Android device.

1 Use a floor or desk kiosk and QuickScan mode for attendees to check themselves in. Ensure that the secure Bluetooth NFC reader is switched to Bluetooth.
 
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Then plug the reader into the side of the NFC floor or desk kiosk.

To connect the Bluetooth reader to the NFC floor or desk kiosk, log into OnArrival on your device and open your event. From the Overview screen, tap Kiosk Mode. Tap NFC QuickScan, then Launch Kiosk. Your device will search for the nearest Bluetooth reader. Tap the serial number that matches the one on the back of the Bluetooth reader to connect the reader to your device. Then tap Connect and Launch.

 
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The attendee will be prompted to scan their badge. Once they tap their badge to the secure Bluetooth NFC reader, they'll be checked in and the kiosk is ready to scan the next attendee's badge.

Or, check attendees in with your own device. On your iPhone or Android NFC device, log in to OnArrival and select your event. From the Overview screen, tap Tap to Scan. Then hold your device to the attendee's name badge.
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The attendee is now checked in. For iOS devices, tap Tap to Scan again to check in the next attendee, then repeat these steps for each attendee. For Android devices, scanning mode will lock in, so you can continue scanning each attendee.

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