Setting Up and Managing the Attendee Hub Game

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In the game, attendees are awarded points for completing tasks throughout the event. By completing the sets of tasks you've created, attendees finish challenges and earn badges. Attendees can track their progress and ranking on the Attendee Website and Event App as they all compete for the top spot.

Main Image
 
Setting Up the Game

1 Access the Attendee Website and App Builder. Begin by selecting your Flex event. From the left-hand navigation, click Attendee Hub, then Website and App.
 

Click Manage website and app.

2 Create your game from scratch. From the left-hand navigation, click Features. Next to Game, click Setup. Then click Open Game Builder.

Under Blank game, click Build game.
 
Build Blank Game

Give your game a name and enter an internal-only description. Then choose if you want to include an icon for your game on the Attendee Website.

When you're finished, click Create game.

Create Game


Or, create your game from the template. From the left-hand navigation, click Features. Next to Game, click Setup. Then click Open Game Builder.

Under Game template, click Use game template.

 
Use Game Template

Review the Game Overview, then click Next.

Give your game a name and enter an internal-only description. Then choose if you want to include an icon for your game on the Attendee Website.

 
Name Game
 
When you're finished, click Next.

Review the challenges and actions that will be included in your game by default, then click Next. Don't worry. You'll be able to edit the default challenges and actions, and add more later.

Decide which sessions you want to include in the game. All sessions will be included by default. To remove a session, uncheck the box to its left.

Select Sessions 2


Click Next.

Decide which exhibitors you want to include in the game. All exhibitors will be included by default. To remove an exhibitor, uncheck the box to its left.

Select Exhibitors

Then click Done. You'll receive a pop-up notifying you that your game has been created.

Click Go to game to customize your game further.

Go to Game
 
You can now edit the default challenges and add more challenges, if desired.
 
3 Add challenges. From the Game homepage, click Create challenge.

Give your challenge a name and a description to help attendees get a better feel for the tasks it includes. Then choose a badge to represent your challenge. The options incorporate the main and action colors you selected for your Attendee Hub theme.
NOTE: The badge will appear greyed out on the Attendee Website and Event App by default and will only show in color once an attendee has completed at least one of the tasks required to earn it.

When you're finished, click Next.

Create Challenge
 
All of the available actions you can add to your challenge are listed by default. Use the filters at the top of the page to narrow the actions down by category. 

Check the box next to an action you want to add to your challenge.

Customize the action name, enter a description, if desired, and assign a point value between 1 and 100. Next you'll determine the minimum number of times an attendee must take the action to complete the challenge, as well as the maximum number of times they can do so to earn additional points. If the maximum field is left blank, attendees will be able to take the action and earn the points an unlimited number of times.
NOTE: Points will be deducted from an attendee's total if they undo an action they previously completed. For example, if you've added the "Session registration" action and an attendee unregisters for an applicable session, the point value will be subtracted from their total.

If you selected a Session, Exhibitor, or LeadCapture action, specify which sessions or exhibitors the action applies to as needed. Choose the platform where attendees will be able to complete the action (the Attendee Website, Event App, or both), as applicable. When you're finished, click Done.

Add Actions

Complete these steps again to continue adding more actions to your challenge. When you're finished, click Create challenge.

Repeat this step to add more challenges to your game.

Once a challenge has been created, you can click the "Edit actions" button beside it to adjust the tasks. To change its name, description, or badge, hover over the challenge and click the pencil icon. Or, to remove the challenge from your game entirely, click the trash can icon.

4 Edit your game time frame, rules, and leaderboard visibility, if desired. By default, the game time frame is automatically set to your event dates. Keep in mind that attendees will only earn points for actions taken after the game's scheduled start date and time. To adjust when the game will be available for attendees to play, click Edit time frame at the top-left of the Game homepage.

Edit Time Frame

Adjust the start and end dates and times for the game, then click Done.
NOTE: Once the game has started, challenges cannot be modified or created.

To edit the game rules, click Edit rules at the top of the Game homepage.

Edit Rules

Customize the Games Rules text, then click Done.

To determine if the leaderboard will be displayed to attendees, click Edit visibility at the top-right of the Game homepage.

Edit Leaderboard Visibility

Establish if the leaderboard should be visible or hidden on the Attendee Website and Event App, then click Save. Click Save again to confirm.

5 Monitor attendee progress. Once your game begins, check the game stats section to view the total players, actions completed, and challenges completed. You can also click View individual attendee scores to drill down into each attendee's progress.

Game Stats

To see a real-time summary of the actions attendees have taken while playing the game, scroll down to the Action Timeline section of the Game homepage.

Action Timeline


Updating the Game

1 Access the Attendee Website and App Builder. Begin by selecting your Flex event. From the left-hand navigation, click Attendee Hub, then Website and App.

 

Click Manage website and app.

2 Navigate to your game. From the left-hand navigation, click Features. Next to Game, click Manage.

3 Edit the game details. Click the Kebab Menu icon in the top right, then Edit.

Edit Game

Here you can adjust your game name, description, and icon. When you're finished, click Save changes.

Or, delete your game entirely. To remove the game from your Attendee Website and Event App, click the Kebab Menu icon in the top right, then Delete.

Delete Game
 
NOTE: Any points attendees have earned will be removed, and the game will no longer be accessible on your Attendee Website or Event App.

Click Delete game to confirm.
 

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Did this article resolve your issue?

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Did this article resolve your issue?

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