CrowdCompass Virtual Events Guide

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Is your event going virtual? This guide will walk you through everything you need to know about creating a CrowdCompass app that keeps attendees engaged even when they can’t interact in-person.
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Deciding to Go Virtual
Whether you've already committed or you're still on the fence, review the key questions you should consider and the preliminary actions you should take to get started.

   
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Building a Virtual-Friendly App
Learn how to make a CrowdCompass app ready for a virtual event.

   
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Marketing Your Event App
Introduce attendees to the Online Event Guide (OEG) in pre-event communication. This web-based version of your event is especially important now that most attendees will be participating remotely from a desktop or laptop.

 
  • Promote the Online Event Guide. Customize the CrowdCompass invitation email to give attendees more guidance on how to use it. Include instructions for accessing the Online Event Guide first and the mobile app second. We also recommend changing the text of the "Verify Account" button to say "Access Event" instead.

CrowdCompass Invitation Email
 
  • Update the registration confirmation email, if applicable. If you're integrating with Cvent and your CrowdCompass event is already published, customize your registration confirmation email to include a "Download the App" button that takes attendees directly to the Online Event Guide. Need help finding the link? Log into the EventCenter and select your event. Click Marketing in the side nav, then Resources. Look for "Your Event URL." If your CrowdCompass event is not yet published, you can adjust the email's message to let attendees know the download link will be sent once the app is live. 
 
Registration Confirmation Email
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Guiding Attendees Through the Virtual Experience
Share all the information attendees will need from the app itself.
 
  • Give an overview of the log in process. Create a Web URL icon named "How to Log In" and link to our feature video about Logging In Via the Web.
  • Share Polling and Live Q&A instructions. If using Polling or Live Q&A in your event, link to our feature videos about Taking Polls and Using Live Q&A within your FAQ icon.
  • Highlight session webcast links. Before the event, send a push notification reminding attendees to join the stream for their virtual sessions from the Online Event Guide or the app by clicking the "View Webcast" button on a session page.

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