Preparing Your Flex Event for Attendee Hub

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If you're using Attendee Hub, follow these setup steps within your Flex event to take advantage of the features available within the Attendee Website and Event App. This includes video content for sessions, featured sessions and speakers, custom terms, and more.
NOTE: You'll still need to prepare your Exhibitor Management Portal and Appointments event for Attendee Hub separately.

1 Activate the relevant features. Begin by selecting your Flex event. Hover over Event Details and, under General, click Event Configuration. Click Edit. Check the boxes to activate these features, if they aren't already enabled:
  • Speakers
  • Sessions
  • Feedback Surveys
  • Exhibitor Management
  • Attendee Website and App, including the Live Q&A sub-setting
  • Engagement Score

When you're done, click Save.

2 Enable virtual and live stream capabilities. Hover over Event Details and, under General, click Event Information. Click Edit. Scroll down to the Where section and switch "Will any part of your event be virtual or have a live stream?" to Yes.

Enable Virtual and Live Stream
 
Click Save.
 
3 Assign featured sessions and speakers. Follow these instructions to add featured sessions and speakers within your event. They'll appear on the Home page of your Event App.

4 Enable secure verification code. For the best attendee experience, enable two-factor authentication to ensure the unique code attendees will use to log in is sent to their email and mobile phone. To do so, hover over Website & Registration and, under Website, click Security. Click Edit.

In the Post-Registration Authentication section, select Secure verification code.
 
Enable Secure Verification Code

Then click Save.
 
5 Create a custom engagement score, if necessary. Within Engagement Scoring, you can create a custom score to help you better understand attendees' engagement with your entire event.

6 Create your feedback surveys. If you've set up feedback surveys for your event, a survey card will appear on the Home page of the Virtual Event Experience along with a "Take survey" shortcut button. Attendees will also be able to access them from the Profile tab of the Event App.

7 Add custom terms of use, if desired. Follow these instructions to display your organization's terms of use in the Attendee Website and Event App.

Now that you've prepared your Flex event for Attendee Hub, follow these instructions to prepare your Exhibitor Management Portal.
 

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