Moderating Live Q&A on the Attendee Hub Website and App

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With Live Q&A, attendees can submit questions during a session right from the Attendee Website or Event App. As a moderator, you have the final say on which ones are visible to other attendees and answered live.
 
NOTE: Attendees and moderators must be logged in to access Live Q&A for a session.

Moderating Live Q&A from the Attendee Website

1 Access the session page. Begin by logging in to the Attendee Website. Locate your session on the schedule and click its name.

2 Start moderating questions. Click Q&A in the toolbar on the right to expand the engagement panel. The Pending tab is selected by default and displays all of the questions that have been submitted.

To approve a question, click Approve. To decline a question, click Decline.

Pending Tab

Depending on the Q&A settings for your session, all of the submitted questions may already be approved by default. If you need to decline a question that has already been approved, click the Approved tab. Then click Decline next to the question to decline it instead.

Or, if you need to approve a question that has already been declined, click the Declined tab. Then click Approve next to the question to approve it instead.

 
Or submit a question yourself. If you want to guarantee that some good questions are submitted during the session, there's nothing stopping you from asking them yourself. Click Ask a question, then type out your question and click Submit.
 
NOTE: Moderator questions are automatically approved.

3 Display a question. Click the Approved tab. Click Answer now next to a question to show it as the current question on the Attendee Website and Event App.
 
Answer Now
 
For events with an in-person component, you can also use Live Display to share the question on a monitor for all to see.

Click Done when the speaker has finished answering the question and it will no longer be displayed.

Done Answering
 
Or, write a response to a question. Click the Approved tab. Click Write response next to a question and type your answer in the textbox.

When you're finished, click Post response.

 
Post Response
 
Attendees will be able to view the response within the session's Q&A tab.

If you need to make changes to your written answer, click Edit response, make the updates, then click Save. You can also click the trashcan icon to remove your written response entirely.
 
NOTE: You can still display a question you've already written a response for.
 
4 Adjust the time limit settings, if necessary. Need to adjust when the Q&A session starts or ends? Click the three dots in the top-right to access the Moderator Tools menu.

Moderator Tools

Click Time limit settings, adjust the dates and times as needed, and click Save.


Moderating Live Q&A from the Event App

1 Access the session page. Log in to the Event App and tap the Schedule tab. Locate your session on the schedule and tap its name.

2 Start moderating questions. Tap Live Q&A. The Pending tab opens by default and displays all of the questions that have been submitted.

To approve a question, tap the checkmark. To decline a question, tap the X.

Pending Questions Tab

Depending on the Q&A settings for your session, all of the submitted questions may already be approved by default. If you need to decline a question that has already been approved, tap the Approved tab. Then tap the X next to the question to decline it instead.

Or, if you need to approve a question that has already been declined, tap the Declined tab. Then tap Move to approved in the bottom right corner of the question it to approve it instead.

 
Or submit a question yourself. If you want to guarantee that some good questions are submitted during the session, there's nothing stopping you from asking them yourself. Tap Ask a question, then type out your question and tap Submit.
 
NOTE: Moderator questions are automatically approved.

3 Display the current question. Navigate to the Approved tab. Tap the Screen Icon icon next to a question to display it as the current question in the Event App and Attendee Website.

Approved Tab

For events with an in-person component, you can also use Live Display to share the current question on a monitor for all to see.

Tap the Stop Displaying Screen Icon icon when the speaker has finished answering the current question and it will no longer be displayed.

Stop Displaying Question
 
Or, write a response to a question. Tap the Approved tab. Tap the pencil icon next to a question and type your answer in the textbox.

When you're finished, tap Submit response.
Submit Response
 
Attendees will be able to view the response within the Answered tab.

If you need to make changes to your written answer, tap the pencil icon, make the updates, then tap Save changes. You can also tap Delete response to remove your written response entirely.

4 Adjust the time limit settings, if necessary. Need to adjust when the Q&A session starts or ends? Tap the three dots in the top-right to access the Moderator Tools menu.
   
Moderator Tools Menu

Tap Time limit settings, adjust the dates and times as needed, and tap Save.
 

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