Creating Uber Vouchers for Your Event

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Ensure everyone is taken care of at your event with an Uber integration. Once you link your already existing Uber for Business account with Cvent, you'll be able to create event vouchers, then distribute Uber Rides and Uber Eats vouchers to your registrants.

1 Add your Uber for Business account, if necessary. Begin by clicking Admin in the top right. Hover over Integrations and, under Integrations, click Uber for Business. Click Link Account.

Enter your company name, then add a description if necessary. Click OK. Follow the prompts in your Uber for Business account to connect it to Cvent.

2 Enable Uber vouchers in your existing event. Hover over Solutions at the top of the page, then click Events. Select your event. Hover ever Event Details and, under General, click Event Configuration. Click Edit. In the Planning section, check the box next to Uber Vouchers. Click Save.

Or enable Uber vouchers during Event Creation. Begin building your event. During step two of the Event Creation Wizard, in the Planning section, check the box next to Uber Vouchers. Continue building out your event.

3 Add a voucher. Hover Event Details and, under Planning, click Uber Vouchers. Click Create Program. Select your voucher type.

Enter the program and voucher name, then determine the time zone, start date, and expiration date for when the voucher can be used.

 
User-added image

If you want to limit the voucher to allow only certain registration types to use it, click the ellipsis (...) next to Eligible Registration Types, check the registration types, and click OK.

Select your Uber for Business account, if you have multiple.

In the Voucher Link Type section, establish how your voucher link will be distributed. Your options include:
  • General voucher link - Allows your registrants to use the same code to claim the voucher.
  • Unique voucher link - Allows you to create a voucher for a specific registrant. The code cannot be used by multiple registrants.
 
NOTE: Detailed reporting is tracked in Uber. You will not be able to see which registrants use a general voucher code in Cvent's reports. If you need to report on who used which code in Cvent, create unique voucher codes for each individual.

In the Voucher Value section, establish the number of registrants that can claim the voucher, and how many rides or meals they’ll be able to use the voucher for. Choose the currency from the dropdown, then, if you want to set a maximum amount for each ride or meal, enter the cost in the "Value Limit per…" field. If someone ends up getting a more expensive ride or meal, they'll pay the difference.

If you're creating an Uber Rides voucher, you'll also need to set up the location details. Determine whether there will be any location restrictions for drop-offs and pickups. If so, click Add location, enter the location, and determine the location zone radius. This is how far away from the location the registrant can be dropped off or picked up from, then select the unit. Make sure to save.

Once you're done, click Save and Confirm.
 
4 View which registrants have claimed their voucher. To view which registrants have claimed their voucher, click the neighboring tab, Voucher Recipients. More data can be found in your Uber account.

5 Distribute the voucher to registrants. Hover over Promotion & Communication and, under Email, click Event Emails. Select a post-registration email, then click Design Email.

To the right of the canvas, click Build, then select a text widget from the canvas, or drag and drop a new one onto the canvas. To the right of the canvas, in the text field, click the User-added image icon. From the First dropdown, select Uber Eats or Uber Rides. Click the voucher, and then select the program name you want from the dropdown.
 
User-added image
Click Apply. Finish creating your email.

 

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