Adding Registration Types in the New Experience

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Registration types determine what groups of people see during registration, what they can select, and how much those items cost. Registrants can only have one registration type per event, but they can use a different one for a different event. After all, today's speaker could be tomorrow's attendee.
 
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NOTE: Registration types start out as contact types. If you want to change a registration type's name, you will need to edit the corresponding contact type in Admin.
1 Access the Registration Types page. Begin by selecting your event. From the left-hand navigation, click General, then Registration Types.
 
NOTE: These instructions are for the New Experience. To follow these steps, click Try Now at the top of your account to enable a partial preview, then talk to your Account Team to make the complete switch. If you're still using the Classic Experience, reference this article instead.

2 Associate contact types to your event. Click Edit, then Add from Contact Types.
 
NOTE: Click Create Contact Type to add one without going back to Admin.
Check the boxes next to each relevant contact type, then click OK. Now that the contact types are associated to an event, they are considered registration types.
 
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Click Save.

3 Determine who can select what.
Click one of your registration types, then click Edit.

In the Basic Settings section, choose a registration path and Invitation List from the dropdowns, if necessary. In the following sections, check the boxes next to the items, fees, and custom pages that apply to invitees with this registration type, as well as the badges, certificates, and tickets they can view and print. Each registration type must have at least one admission item associated to it.
 
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NOTE: Is a checkbox greyed out? This means the item has been set to allow anyone to register for it.
 
Once you're done, click Save.

4 Determine your registration type selection settings. From the left-hand navigation, click Registration, then Registration Process. Select a registration path from the dropdown, if necessary. Then, click Customize to the right of the page where you have the Registration Type widget added.

On the canvas, click on the Registration Type widget and additional options will appear to the right. Change the label text and placement, if desired. To make the registration type required, toggle "Required" to blue. Then, determine if you want to display the registration type options in a dropdown or radio button format.

 
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To limit which registration types are associated to this registration path, toggle "Limit available registration types" to blue. Then, click Select Registration Types.
 
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From the Registration Types dropdown, check the boxes next to the registration types you want to add. Then, click the arrow in the top-left to go back.

If you want to update the registrant's contact type with the registration type they've selected in the event, click on the Registration Page dropdown in the top-left, then click the User-added image icon to the right of the registration path. Scroll down to the Advanced Settings section and toggle "Update the attendee's contact record with any registration type changes" to blue. Then click Apply.

 
NOTE: If you're using Contact Snapshot, the contact record will not be updated, even if the setting is enabled.

Once you're done, click Save to preserve your changes and continue working or Publish to make these changes available to invitees.
 
NOTE: If you'll be using the Address Book, invitation list, or a custom process to assign registration types, do not add the Registration Type widget to the canvas.

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