Using Digital Badge in Your Event App

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With Digital Badge, attendees have access to their own personalized QR code once they've logged in to the Event App. Each attendee's registration confirmation number is embedded into their unique QR code, allowing them to check in to your event hands free with OnArrival.
 
NOTE: These instructions are for the New Experience. If you haven't already, click Switch Now at the top of your account to follow the steps below.

1 Make sure your event meets the requirements. Digital Badge only works with events using OnArrival. To verify you have this solution enabled, begin by selecting your event. From the left-hand navigation, click General, then Event Features.

In the Solutions section, if you see a Remove button in the OnArrival section, it's already enabled. Otherwise, click the + Add button to add OnArrival to your event.


2 Access the Attendee Website and App Builder. From the left-hand navigation, click Attendee Hub, then Website and App.

Click Manage website and app.

3 Enable Digital Badge for your event. From the left-hand navigation, click Features.

Next to Digital Badge, click the Kebab Icon icon, then select Turn feature on.

Turn on Digital Badge Feature

Click Save features.

4 Edit the badge settings. Next to Digital Badge, click the Kebab Icon icon, then select Edit badge settings.

Under Digital Badge, choose if you want to allow attendees to edit the fields on their badge after logging in to the Event App.

When you're finished, click Update page.

5 Get familiar with the attendee experience. To keep check-ins running smoothly onsite, you should know how attendees can access their QR code. Test out the navigation to see how it works.

Download the Cvent Events app from the App Store or Google Play. Find your event, then log in. Look for the "Check into the event" section on the Home page. From here, tap View digital badge.

View Digital Badge

Or, tap the Profile tab at the bottom of the screen, then Digital Badge.
 
My Badge
 
To update the information that appears on your badge, tap the pencil icon in the top-right, make the necessary edits, then tap Save.
 

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