Setting Up Your Custom URL or Private Domain

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You came up with a good address for your Cvent site, discussed pricing with your account manager, filled out the form for a private domain or custom URL, and waited the 10-14 business days for it to appear in your account. Now what? The wait is finally over. It's time to associate your URL to a specific event, contact website, or page within your account. But remember, a single address can only lead to one place so if you have multiple events or sites, you'll need to alter the URL by appending the event or site name to the end. 
 
NOTE: Custom URLs in Classic Events include .cvent.com whereas custom URLs in Flex Events include .cventevents.com. Also, to use your Classic event's private domain or custom URL in your Flex event, you'll need to resubmit the private domain or custom URL form for your existing domain or URL.
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1 Activate the Custom Domain feature. Begin by selecting your event. Hover over Event Details and, under General, click Event Configuration.  

Click Edit.

In the Website section, check the box beside Custom Domain and select your new URL from the dropdown.
 
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Click Save.

2 Add an event name to your URL. Hover over Promotion & Communication and, under Web, click Weblinks.  


Click Change Domain.

Choose your custom address from the Website Domain dropdown. Enter the name you want to add to your URL
in the Trailing Event Name. You can use up to 50 letters and numbers, but no spaces or special characters. Trailing names for private domains and custom URLs are case sensitive, so lowercase text is recommended. Use the Landing Page radio buttons to specify the webpage this URL will take people to.
 

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Once you're done, click Confirm. A Custom Link section appears with the event's customized URL, which you can now distribute to your invitees.
 
Or add a contact website name. In Classic events, you can also customize the URL for any contact websites. Click Admin in the top right. Hover over Account and, under Contacts, click Contact Websites.

Select your contact website from the list, then click Edit.

Choose your custom address from the Domain dropdown. Enter the name you want to add to your URL in the Custom Page Name Field. You can use up to 50 letters and numbers but no spaces or special characters. 
 
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Once you're done, click Save. A Customized Weblink field appears with your site's new URL, which you can now distribute to your contacts.

3 Specify your URL's landing page. Now that your events and contact websites have a custom version of your URL, what happens to plain old www.YourCompany.com? Until you specify a landing page for this root domain, like an event, calendar, or contact website, it will route you to a generic Cvent search page. You can change this at any time and it won't affect your event-specific URLs.


Click Admin in the top right. Hover over Account and, under General, click Custom Domains. Select your custom address from the list, then click Edit.

In the Domain Target field, select Custom, then, from the Custom Target field, click the ellipsis (...). When the pop-up appears, enter criteria and click Search. Select an event, contact website, or event calendar from the list and click Save.

 
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NOTE: If your trailing name is enabled for Flex events only, it will only work in Flex events and is not compatible with event calendars, meeting request forms, and contact websites.

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